What are the responsibilities and job description for the Planner/Sr Planner, Distribution Product Development position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
Responsible for driving New Distribution Capabilities (NDC) Product innovation and delivering that vision through strong partnerships with our technology provider and IT partners.
This role is part of the Distribution Team within the Revenue organization.
What you'll do
Liases with travel agencies, GDS’ and technology providers to develop and manage all aspects of New Distribution Capabilities (NDC) implementations.
Collaborates with travel agencies, sales team members and end users, IT, Tech providers and many other corporate stake holders.
Prioritizes projects, uses business analysis techniques as appropriate for gathering business and technical requirements, and provides project documentation.
Keeps stakeholders informed and communicates outcomes, learnings, and changes as teams work toward objectives
Develops product subject matter expertise
Comprehends technical and business trade-offs that enable teams to deliver value sooner
Leads from the business with an eye toward ensuring that procedural and technical details are successfully addressed
Must be willing to travel for business when needed (minimal)
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
3 years related Airline / Reservations / Sales experience
2 years Project Management and / or Product Development experience
Experience with Agile, product ownership, project planning and delivery
Preferred Qualifications- Education & Prior Job Experience
- None
Skills, Licenses & Certifications
Ability to quickly absorb technical concepts and communicate them to a non-technical audience
Highly developed interpersonal skills demonstrated through experience developing and growing internal, external and cross-functional relationships
Demonstrated ability to effectively manage competing priorities and deadlines
Knowledge of Sabre PSS, Airline, Contact Center, GDS and NDC
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
Proven ability to lead teams, set priorities and manage day-to-day evolution of product(s)
Must be well organized and detail oriented
Flexible and adaptable to changing environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer :
Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices : hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
