Specialist, IT Inventory Support (Warehouse)

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Asset Specialist is part of a team responsible for supporting all Desktop and Mainframe IT inventory, including logistics support to ensure our customers receive their requested IT Assets. This position must operate with integrity and strive to keep our department in compliance with our internal Asset Management policy.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

The Asset Specialist has the important task of interfacing with associates from across the organization; from Project Managers and internal Technicians to airport Station Managers and other TDC associates, via email and / or telephone to fulfill IT equipment requests

Performs standardized receiving function for all inbound IT assets and peripherals

Performs standardized Shipping procedures utilizing our internal aircraft (IPK solution), external vendors such as FedEx (Ground and Air) and also International Freight Forwarders

Additional general warehouse duties include loading and unloading delicate equipment, maintaining a clean and orderly warehouse following the 5S Lean principles, and packing and labeling product to prepare for shipments

Perform accurate data entry and asset tracking of various IT items, utilizing the company database to record asset information and retrieve work orders

Maintain inventory and ensure all shipments are entered and tracked via the Shipping Control in company database

Monitor and manage system work queues to ship replacement devices to requesting stations with a focus on accurately assigning the correct asset to the correct location using a comprehensive configuration platform

Assist desktop support with asset deployment by working closely to resolve asset-related issues by providing feedback and support as directed

Support Asset Warranty by working with our internal Bench Techs and the vendor to prepare and ship all RMA’s back for repair and then returning repaired assets to our inventory for re-deployment

Assist desktop support techs systemically and logistically when they have station set-up / move / adds / changes that require asset movement

Participate in meetings related to implementing new or improved TDC procedures as well as functioning safely on the job and following all company guidelines

Overall day-to-day light administrative and operational support for all functions of the warehouse.

Some travel may be required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

1 year experience with inventory utilizing a form of inventory database software

1 year experience in general warehouse environment with a focus on asset management

1 year experience with Microsoft Office applications (Excel, Word, Outlook, etc.), greater proficiency in Excel is a plus

Preferred Qualifications- Education & Prior Job Experience

• Prior experience within an IT warehouse / environment

Skills, Licenses & Certifications

Must be physically fit and capable of safely lifting a 50 lb carton as well as do lots of walking, standing and heavy lifting

Strong customer service, communication and organization skills required

Must be a collaborative team player able to work independently and as part of an effective team

Possess valid driver's license and certifiable on a forklift

What you'll get

Feel free to take advantage of all that American Airlines has to offer :

Travel Perks : Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits : On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs : We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program : Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits : Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices : hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.