What are the responsibilities and job description for the Security Alarm Technician position at American Alarm & Communications?
Great money. Great benefits. Minimal bull.
We know you have a lot of options for work these days, so let’s cut to the chase. We ask you to join our team, because we believe there’s no better place to build or finish your career in the security systems industry. We’ve been at this for 52 years, still family-owned, and the first employee we hired is still with us today. That tells you something about how we value people, and how our employees value working here.
American Alarm and Communications is seeking an experienced Advanced Systems Technician to join our growing team in the Bourne, MA area.
Apply now and if you join our team you’ll get a $5,000 Sign-on Bonus! (licensed technicians only)
Summary of duties and responsibilities
Under general supervision performs routine installation, testing and inspections, and repair of residential and commercial intrusion, fire, access, and video systems according to system specifications and American Alarm protocols to ensure that systems are functioning properly.
Duties and Responsibilities
- Performs routine inspections of residential and commercial intrusion, fire, access, and video systems according to system specifications and American Alarm protocols to ensure that systems are functioning properly. Inspects the quality of work to ensure it meets company standards.
- Installs and services residential and commercial fire, intrusion, access, and video systems following directions, project specifications and project timelines.
- Performs troubleshooting and repair functions for residential and commercial fire, intrusion, access and video systems and equipment such as: cleaning detectors; testing controls and peripheral devices; adjusting cameras; mounting, replacing, and testing equipment according to specifications; running cable, bending pipes, etc. Be a "go-to" resource for colleagues occasionally.
- Responds to onsite customer inquiries and instructs customers in the operation and maintenance of fire, intrusion, access, and video systems.
- Defines the scope of add-ons and change orders, seeks customer approval, for follow up work. Communicates appropriate information to Salesperson regarding site issues.
- Maintains accurate records of all installations, inspections, service calls and troubleshooting as required. Provides accurate, detailed, and timely data entries and reports to management. Uses company enterprise level software for all transactions.
- Provides advice and assistance to apprentices. Maintains project timelines and goals.
- Provides constructive feedback to technical leadership on product solution performance.
- Other duties as required by management.
Education
High School Diploma or equivalent plus the completion of a vocational, technical or license training program.
Experience
- Knowledge of installing, testing, inspecting, and repairing basic intrusion, fire, access, and video systems.
License/Certification
- Must have a valid MA Systems Technician "D" license or journeyman electrician "B" license, or equivalent in other states. Must be able to obtain a Department of Defense security clearance and or/Massachusetts security certificate of clearance. Valid Driver's License required. Boston F1 and other municipal certifications preferred.
Skills
- Job requires command of English language including reading, speaking, writing, and taking verbal instructions to clearly communicate and follow instructions. Touch typing a plus.
Tools Used
- Ladder, company vehicle, hand tools, (i.e., screwdriver, drill, meters, telephone headset, soldering iron, pipe bender, Hilti gun etc.) telephone, lift, calculator, laptop, tablet, smartphone. Must have a currently valid driver's license and be 25 years old or have a clear driving record to operate a company vehicle.
Physical requirements
- Must be able to lift 50 pounds. Must be able to stand for prolonged periods of time, travel by car and fit into tight places.
- Must be able to respond to audible and visual signals indicating that the system is functioning.
Americans With Disabilities Act
American Alarm & Communications, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.
American Alarm & Communications, Inc. is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any other characteristic protected under applicable law.
