What are the responsibilities and job description for the LMS Administrator (911) position at American Builders and Contractors Supply Co., Inc.?
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
We are seeking a knowledgeable and technically skilled Learning Management System (LMS) Administrator to manage, maintain, and optimize our Workday Learning environment. This role will be instrumental in ensuring a seamless user experience, managing content and configurations, and supporting training initiatives within the Workday Learning platform. The ideal candidate has a deep understanding of Learning Management Systems, excellent problem-solving abilities, and a proactive approach to system enhancement and user support.
Key Responsibilities:
LMS Administration:
Manage the day-to-day operations of the learning management platform, leveraging Workday.
Monitor and troubleshoot system performance issues, escalating to support teams as needed.
Content and Course Management:
Upload and organize learning content, courses, and programs within Workday Learning.
Ensure compatibility of learning materials with Workday standards, including SCORM and xAPI compliance.
Conduct regular testing of course functionality to identify and resolve issues proactively.
User Support and Training:
Provide support to learners, managers, and administrators on Workday Learning functionalities.
Develop and deliver user guides, FAQs, and training sessions to enhance user adoption and satisfaction.
Respond to and resolve user inquiries promptly, maintaining high levels of customer service.
System Optimization and Reporting:
Leverage Workday reporting tools to generate insights on learner engagement, course completion, and program effectiveness.
Use Workday dashboards and analytics to recommend improvements to the learning experience.
Identify opportunities to optimize system configurations to meet organizational learning and development objectives.
Integration and Collaboration:
Work closely with HR, IT, and instructional design teams to ensure seamless integration with other Workday modules (e.g., Core HCM, Learning, Talent, Extend, etc.).
Collaborate with stakeholders to design workflows and processes for automated learning assignments and compliance tracking.
Collaborate with Course Developers to integrate with the learning ecosystem.
Learning Compliance:
Ensure adherence to organizational and regulatory compliance standards for learning compliance requirements within Workday Learning.
Maintain accurate training records and certifications for audit purposes.
Stay updated on Workday updates and new features to maintain a secure and modern platform.
Qualifications:
Bachelor’s degree in Information Systems, Human Resources, Education, or a related field (or equivalent experience).
Proven experience administering Learning Management Systems (or equivalent experience).
Understanding of e-learning standards such as SCORM, xAPI, and video formats.
Strong analytical and troubleshooting skills.
Strong collaboration skills.
Strong teamwork skills.
Exceptional organizational skills and attention to detail.
Preferred Skills:
Teamwork skills – Communication, Responsibility, Honesty, Active Listening, Empathy, Collaboration, Awareness, Reliability.
Experience with Workday Learning.
Familiarity with other Workday modules, such as Core HCM, Talent, and Performance.
Knowledge of instructional design principles and tools.
Project management experience, including implementing learning programs.
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
