What are the responsibilities and job description for the Assistant Manager position at American Communities?
Job Description
Responsible for ensuring the efficient operation of the property under the direction of the Community Manager. Perform the tasks associated with the operation of the property including leasing, collections, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. Assume responsibility for the operation of the property in the Community Manager’s absence.
The Day-to-Day Responsibilities This Person Will Be Overseeing
At American Communities, we uphold the highest level of professionalism, respect, and integrity. Team members are expected to contribute positively to our diverse workplace, maintain confidentiality, and adhere to company policies. We are looking for someone who is not just skilled but passionate about delivering top-notch service and contributing to the overall success of our team and organization. If you are committed to excellence and desire to make a meaningful impact, we’d love to meet you!
Responsible for ensuring the efficient operation of the property under the direction of the Community Manager. Perform the tasks associated with the operation of the property including leasing, collections, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. Assume responsibility for the operation of the property in the Community Manager’s absence.
The Day-to-Day Responsibilities This Person Will Be Overseeing
- Efficient and timely reporting, maintenance and submission of all administrative forms, files, and reports. Post rent to the computer tracking system.
- Perform bookkeeping functions as necessary including posting rental receipts in the computer and making daily bank deposits during the first ten days of the month, and thereafter as necessary.
- Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the property. Review invoices, vendor service, material charges, coding and processing for payment. Ensure contact with business and locator services, and ensure availability of promotional materials.
- Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents.
- Ensure efficient and courteous response to all resident requests. Report to the Community Manager and unusual circumstances regarding the residents or the property.
- Assist the Community Manager in designing and implementing a resident retention program, i.e. a newsletter, resident referral program or social activities. Assist the Community Manager any unusual circumstances regarding the residents on property.
- Inspect models, office, and vacants as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Schedule and inspect all make-readies.
- Shop competition regularly and have knowledge of their pricing, policies, lease terms, property terms, etc.
- Miscellaneous duties as required.
- Ensure a professional appearance and manner for oneself and all personnel at all times.
- Education & Experience: High school diploma or general education degree (GED); Bachelors Degree preferred or one to three years’ related experience and/or training; or equivalent combination of education and experience.
- Tech-Savvy: Yardi, Blue Moon, proficient in Excel and Word; ability to use calculator, copy machine, fax machine, telephone, key machine.
- Communication & Relationship Building: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Problem-Solving & Multi-Tasking: A proactive, adaptable, and organized individual who thrives in a fast-paced, dynamic work environment while handling multiple tasks.
- Professional Demeanor: High level of professionalism, integrity, and discretion in all interactions.
- Ability to stand, walk, sit, use hands, reach, stoop, kneel, and lift up to 25 pounds occasionally.
- Moderate noise level in the office environment.
- A dynamic office setting where flexibility and adaptability are key to managing both office and building operations.
At American Communities, we uphold the highest level of professionalism, respect, and integrity. Team members are expected to contribute positively to our diverse workplace, maintain confidentiality, and adhere to company policies. We are looking for someone who is not just skilled but passionate about delivering top-notch service and contributing to the overall success of our team and organization. If you are committed to excellence and desire to make a meaningful impact, we’d love to meet you!
Salary : $21 - $24
