What are the responsibilities and job description for the Treasury Management Operations Representative position at American Community Bank & Trust?
Join our team as a Treasury Management (TM) Operations Representative, where you will play a crucial role in supporting and enhancing our TM processes. This role is responsible for the setup, maintenance, and client support of treasury management products, online banking, mobile banking, bill pay, remote deposit, ACH, wires, positive pay and mobile applications. An ideal candidate is detail-oriented, passionate about delivering exceptional service to clients, and has understanding and experience with TM products and payment services. PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES Responsible for new client setups and ongoing maintenance according to process and procedure within standardized timeframes for : online banking, mobile banking, remote deposit, bill pay, ACH, wires, positive pay, and the mobile banking apps Review TM teams' client setups and maintenance for accuracy Review daily TM reports Troubleshooting with clients, front-line and commercial bankers via phone and / or email. Complete daily function required for Positive Pay. Ongoing TM system cleanup Monitor ACH origination and reporting program Work with commercial bankers, CBA, TM Officer and TM associates to ensure client experience is functioning optimally Performs other duties and miscellaneous projects as assigned PI26ebdc2ab11e-25448-36993027
