Tournament Administrative Coordinator

Overview
The American Contract Bridge League (ACBL) has an immediate opening for Tournament Administration Coordinator. The Tournament Administration Coordinator provides tournament-related support and information to our Units, Districts, volunteers, tournament directors, and other staff. The ideal candidate will possess a customer-service approach, problem-solving skills, attention to detail, and timely follow-up.

Responsibilities

• Receives and approves tournament sanction requests from Units and Districts via TourneyTRAX; verifies all information and checks for scheduling conflicts before approving. Communicates and resolves any scheduling conflicts with the requesting Unit/Districts.
• Creates tournament sanctions (in TourneyTRAX) for NAP and GNT District Finals upon receipt of District Conditions of Contest.
• Receives and processes applications for Unit Games.
• Works closely with other members of the Bridge Operations team.
• Responds to questions about tournament sanctioning, planning, advertising, and promotion.
• Responds to questions about Unit changes (dissolution, additions, transfers).
• Scans updated Unit bylaws and maintains electronic records.
• Reviews submitted tournament flyers for accuracy and compliance with ACBL regulations. Advises appropriate director to review the schedule and enter the events in TourneyTRAX.
• Assist Members with questions concerning tournament results, TourneyTRAX, and general Bridge questions.
• Directs member questions to appropriate internal partners (Club and Member Services, Accounting, etc.) as appropriate.
• Acts as backup to other members of the Bridge Operations team as necessary.
• Regularly uses Microsoft Teams (email, calls) and TourneyTRAX application to perform job duties.
• Writes and maintains standard operating procedures.
• Performs other duties as requested.

Minimum Qualifications

High School Diploma/GED

Intermediate to advanced skills in TourneyTRAX

Intermediate knowledge of scheduling and planning

Knowledge of acbl.org with ability to quickly find needed on-line tools and resources

Intermediate skill in Microsoft Teams, Word, Excel

Demonstrated ability to read, write, and speak English

Candidates must successfully complete a pre-employment drug and background screen

Candidates must provide proof of Covid-19 vaccination

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 3 years (Required)
• administrative support: 3 years (Required)

Ability to Relocate:

• Horn Lake, MS 38637: Relocate before starting work (Required)

Work Location: In person

Salary : $20