What are the responsibilities and job description for the Cruise Terminal Security Officer - Union position at American Corporate Security, Inc.?
American Corporate Security is seeking qualified security professionals to work in Seattle, WA. Our vision is to be recognized as the "Employer of Choice" in the markets that we serve. We treat our employees as clients, and provide them with the finest in benefit and compensation packages. They in turn, value their jobs and better serve our clients. Our employees have a vested interest in their jobs, and thus have established a benchmark for quality service.
DESCRIPTION OF ESSENTIAL JOB FUNCTIONS:
- Greeting passengers, answering inquiries, scanning electronic boarding passes, pre-board screening of guest using hand wand and X-Ray machine, securing doors and gates, assisting in truck, bus and vehicle traffic control in a fast-paced environment.
- You are essential in providing a memorable experience while giving an exceptional level of service an maintaining a safe and secure cruise environment.
- Promptly and effectively communicate all safety and security concerns seen in and around the cruise facility using two-way radio.
- Responds and assists during security and emergency situations.
- Work successfully with both a diverse team and guests & be a team player.
- Must be self-motivated and requires minimal supervision.
- Professional appearance and attitude.
- Performs other security duties as assigned.
- Follows internal/external policies and procedures.
- Flexibility to work occasional extended hours, evening hours, and holidays.
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Job Requirements:
- High school diploma or GED required. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management.
- Must be able to handle multiple tasks and operate at a high level of efficiency & accuracy.
- Must be 18 years of age or older.
- Must be able to obtain/maintain a valid WA State Security Guard License.
- Must be able to obtain TWIC (Transportation Worker Identification Card) Employer will provide assistance if needed.
- Must obtain union membership within 10 days following the thirtieth (30th) day of employment. Subject to union fees.
Competency, Knowledge, Skills and Ability Requirements:
- Ability to follow written and/or oral instructions.
- Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus.
- Must be dependable and reliable to report to work on-time when scheduled.
Physical Requirements and Working Conditions:
- Indoor and outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements.
- Must be able to work Friday, Saturday, Sundays and one other day of the week.
- Must be able to stand in place or have limited movement on concrete for duration of work shift.
- Must be able to bend, stretch, push and/or pull up to 20 lbs. occasionally.
- Must be able to use communication tools such as two-way radios.
- Must be able to read documents, see signage and provide verbal and physical directional support.
- Must be able to use electronic scanning devices such as magnetometers, handheld metal detection wands, tablets, and handheld identification scanners.
- Expected hours: 24-40 per week
- Work schedule may include: Day shifts, morning shifts, 8 hour shifts, 10 hours shifts, Every weekend, Weekday shifts, etc.
Compensation & Benefits:
- Starting Pay: $21.10 per hour
- Paid Time Off
- Paid Training
- 401(k) Retirement Plan
- Opportunities for advancement
Salary : $21
