Job Description
Job Description
American Design Associates specializing in corporate, educational, and healthcare furniture is looking for a project management coordinator. This candidate must have strong organizational and communication skills and be able to multi-task, create a well-organized environment, work as a team player and provide outstanding customer service.
The core roles :
- Determining project objectives, requirements, and scope.
- Creating, overseeing, and recording tasks at every stage of a project.
- Guaranteeing the timely delivery of tasks, project deliverables, and materials.
- Supervising all the resources required for project execution.
- Maintaining transparent and efficient communication with project stakeholders, clients, and team members to ensure they are updated on project developments.
- Understanding and actively dealing with potential obstacles and risks.
- Recording each project step using a variety of project management tools.
- Ensuring exceptional quality and successful project outcomes.
- Maintaining project documentation, including contracts, project plans, and other records, is important for tracking and auditing project progress.
- Conduct post-project evaluations to identify lessons learned and areas for improvement in future projects.
- Work with Junior Project Manager to ensure project success and support them in growth within their role.
- Manage onsite installation teams and contractors to ensure maximization of time and performance.
The responsibilities include but are not limited to the following (Note : Many points on the list are shared responsibilities with the Junior PM and customer service team. This is to ensure cross training) :
Provide pricing and quotes for installation to sales team members for jobs in the proposal phase.Review orders, layouts, and acknowledgements to ensure that all elements of the order are complete and implement any necessary adjustments to the order by working with design and / or sales for a successful install.Work with manufacturers to verify that items are arriving as per the acknowledgement date. When a product does not arrive, follow up with manufacturers.Work with the Junior Project Manager, Vice Presidents of Operations, installation teams and warehouse staff to verify that all details of a job have been received and damage free.Work with Operations to schedule jobs to ensure that all proposals are delivered on time and meet the clients’ expectations and deadlines.Once verified, contact clients for installations and deliveries and collect all information necessary for the installation team to deliver (i.e., stair carry, elevator available, parking, building regulations, etc.…). Communicate information to Operations on all jobs that have been scheduled and should be pulled at least one week prior.When needed, contact subcontractors for work to be completed. Secure quotes and complete pricing so jobs are budgeted properly by the sales team in the proposal phase. In addition, collect all necessary paperwork from subcontractors to verify insurance, and provide a contact person for all subcontracted work. Verify subcontractor invoices as correct and authorize payment based on written quotes for work.Provide take-offs on construction related bids and FF&E projects to ensure proper bid pricing is provided to the clients.Project manage jobs as a key contact on site. When needed, this may include nontraditional work hours such as early mornings or after hours and weekends.Site evaluation and preparation. This may include visiting sites prior to installation to ensure that layouts and measurements are accurate and correct. Work with the design and sales team when adjustments are needed.Work with design in preparing installation documentation for large scale project installations. Work with install to ensure a seamless large project installation. This includes meeting with the installation team and reviewing layouts, trucking schedules, etc.Review installation and contractor invoices when there is a discrepancy in the amount of the issued PO.Evaluate delivery tickets and take necessary steps regarding any punch items or replacements needed from manufacturers including all claim forms and / or RMAs.Track needed replacement products, services calls, and punch related issues. This includes ensuring that replacement items are installed, completed and / or sent to the customer in a timely manner.When needed, go and meet with clients to evaluate service-related issues and take necessary steps to resolve service-related issues. This may include creating proposals for work that is not under warranty, labor charges and ordering parts. Schedule work to be completed and be the point person with the client regarding service issues.Provide completed jobs to Customer Service for invoicing.Ensure the customer service contracts are completed, and repairs are done in a timely manner.Prepare reports as needed and assist the customer service, sales, and executive staff.Follow up with clients regarding deliveries to ensure a positive experience.Duties as assigned.Skill Requirements for position :
3–5 years in Project Management.3-5 years in Coordination or Leadership Role.Proven track record in directing and instructing team members including setting a vision, providing direction, and managing conflicts that may arise.Communication skills to interact with team members, stakeholders, and clients effectively. They must be able to convey ideas, requirements, and progress clearly and diplomatically.Computer skills are a must. Ability to work Microsoft Office and Excel required. Ideal candidate familiar with Team Design, Trello and / or PlanGrid.Time management skills for multiple schedules, meeting deadlines, and allocating resources efficiently.Organizational skills are required for an effortless workflow. Documentation, prioritization, multitasking, and breaking down difficult projects into stages are essential.Problem solving is a key skill for this position.Strong negotiation skills can help in reaching agreements that benefit the project.Ability to physically lift and / or move furniture and products when needed.Job Type :
Full-time (M-F / 8 : 30 a.m. – 5 : 00 p.m.)Weekends and after hours only if needed.Company Description
American Design Associates, Inc., established in 1996, is a premier furniture dealer and design firm known for delivering exceptional value and superior design solutions. With our extensive resources, industry expertise, and personalized approach, we create ideal interior environments that enhance our clients' functionality, aesthetic appeal, and comfort of their space. Whether we are designing a new space or revitalizing an existing one, American Design Associates is the trusted partner for innovative, high-quality furniture and design solutions.
Located in Towson, Maryland, American Design Associates serves clients throughout the Mid-Atlantic region—including Maryland, Washington D.C., Virginia, Pennsylvania, Delaware, New York, New Jersey, and beyond. We specialize in providing design solutions for a variety of industries including Workplace, Education, Government, Healthcare, Hospitality, Architecture and Design. We are focused on meeting our clients' interior design goals within budget, and on schedule
Company Description
American Design Associates, Inc., established in 1996, is a premier furniture dealer and design firm known for delivering exceptional value and superior design solutions. With our extensive resources, industry expertise, and personalized approach, we create ideal interior environments that enhance our clients' functionality, aesthetic appeal, and comfort of their space. Whether we are designing a new space or revitalizing an existing one, American Design Associates is the trusted partner for innovative, high-quality furniture and design solutions.
Located in Towson, Maryland, American Design Associates serves clients throughout the Mid-Atlantic region—including Maryland, Washington D.C., Virginia, Pennsylvania, Delaware, New York, New Jersey, and beyond. We specialize in providing design solutions for a variety of industries including Workplace, Education, Government, Healthcare, Hospitality, Architecture and Design. We are focused on meeting our clients' interior design goals within budget, and on schedule
