What are the responsibilities and job description for the Accounts Receivable Clerk position at American Diamond Logistics?
Job Duties and Responsibilities
1. Post cash collections to QuickBooks general ledger and to our operating system.
2. Deposit checks remotely to Company bank accounts.
3. Prepare statements of open invoices and communicate with customers, sales reps and agents.
4. Monitor accounts for past due amounts and proactively work with customers and sales reps or agents to collect these amounts.
5. Work with certain customers AR portals to ensure items are approved to pay, help resolve differences so as to ensure they are addressed in order to receive timely payments
6. Continue to work with customers to get them to pay the company electronically.
7. Respond to and resolve customers’ queries, complaints, issues and questions.
8. Assist in preparing invoices to be sent to customers.
9. Update and maintain customers’ files to include names, address changes, mergers or mailing preferences.
10. Upload documents to the operating system after Credit is approved by the Credit Team or CFO.
11. Prepare outgoing ACH’s on bank portal.
12. Respond to carrier and vendor payment status requests.
13. Process Notice of Assignments / Letter of Releases for Factors who support the carriers.
14. Other miscellaneous accounting duties.
Qualifications
1. Ability to maintain confidentiality
2. Excellent verbal, written and listening skills to be used with American Diamond personnel and customers to aid in problem resolution and collection efforts.
3. Since this position utilizes various IT systems, the ability to use IT skills to navigate, increase, and optimize efficiency and automation.
4. Adaptability skills. Change is constant and the AR clerk must be able to adapt and comply to accounting standards, tax laws, and other system requirements.
5. Other related soft skills include time management, attention to detail, technical skills and organization skills.
Education and experience
1. A high school diploma is a minimum requirement but an Associate’s or Bachelor’s degree in finance, business administration and accounting is helpful.
2. We look for a minimum of 2 years of experience in accounting.
3. Relevant experience and training enable the AR clerk to become conversant with specific methods and best practices common to this position.
4. Ability to Multitask
5. Ability to manipulate large amounts of data
