What are the responsibilities and job description for the Branch Manager position at American Eagle Financial Credit Union?
The Opportunity
As a branch manager, you oversee all aspects of day-to-day branch operations, emphasizing team growth, leadership, and community engagement. Your strategic vision aligns with the organization’s mission to make financial freedom a reality for all members while enhancing community relationships and impact. Through effective communication and mentorship, you empower your team to deliver exceptional service, solidifying our role as a trusted community partner.
You Are
Invested in the Community
You are passionate about making a real impact in the community, always on the lookout for creative ways to forge new connections and strengthen existing ones. You thrive in leading community outreach efforts, driving initiatives that elevate the branch’s visibility while championing local development. But you don’t stop there – you’re committed to forging lasting partnerships with local organizations, ensuring that financial services are accessible, inclusive and tailored to the needs of every community member. You’re not just part of the community, you’re actively shaping its future.
People Focused
You are driven by a genuine passion for people, whether it is building strong relationships with members or empowering your team. You thrive on creating opportunities to connect, strengthen bonds, and help those around you reach their full potential. You actively collaborate with other team members across the organization to build collective achievements and drive shared growth.
A Culture Advocate
You are a champion of a positive, inclusive culture, fostering an environment where every team member feels safe, heard, and valued. You lead by example, prioritizing open communication and ensuring that all voices are not only heard but celebrated. With a focus on growth, you provide meaningful feedback and support, helping your team evolve and thrive. You are passionate about developing your team through coaching and providing growth opportunities that drive both personal and collective success. Above all, you inspire a culture of innovation, creativity, and forward-thinking, empowering your team to bring fresh ideas to the table.
We Are
An organization standing on a strong heritage, poised to fly even higher with our mission at the center of all we do. We work for all of our members, knowing our organizational culture nurtures the differentiated value we can create for them. Our mission is to enrich the lives of our members and communities to create a world where financial freedom is a reality.
Bilingual Preferred
Role-Specific Contributions:
In your role, you play a crucial part in cultivating a culture of leadership excellence and development within your branch. You ensure team members demonstrate high ethical standards and compliance with all relevant policies and regulations. Your key responsibilities include fostering a supportive environment through hiring, training and ongoing coaching, conducting performance evaluations and recognition. You actively engage in resolving issues by maintaining open communication channels to address team member concerns and promote continuous improvement, for your branch and the credit union.
Education And/or Experience
While this level of expertise will generally be attained with a minimum of three years in a previous management role and a bachelor’s degree, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
Certificates, Licenses And Registrations
Notary Public, Insurance Certificate and Signature Guarantee
NMLS Registration and annual renewal.
American Eagle is an Equal Opportunity Employer Veterans/Disabled.
As a branch manager, you oversee all aspects of day-to-day branch operations, emphasizing team growth, leadership, and community engagement. Your strategic vision aligns with the organization’s mission to make financial freedom a reality for all members while enhancing community relationships and impact. Through effective communication and mentorship, you empower your team to deliver exceptional service, solidifying our role as a trusted community partner.
You Are
Invested in the Community
You are passionate about making a real impact in the community, always on the lookout for creative ways to forge new connections and strengthen existing ones. You thrive in leading community outreach efforts, driving initiatives that elevate the branch’s visibility while championing local development. But you don’t stop there – you’re committed to forging lasting partnerships with local organizations, ensuring that financial services are accessible, inclusive and tailored to the needs of every community member. You’re not just part of the community, you’re actively shaping its future.
People Focused
You are driven by a genuine passion for people, whether it is building strong relationships with members or empowering your team. You thrive on creating opportunities to connect, strengthen bonds, and help those around you reach their full potential. You actively collaborate with other team members across the organization to build collective achievements and drive shared growth.
A Culture Advocate
You are a champion of a positive, inclusive culture, fostering an environment where every team member feels safe, heard, and valued. You lead by example, prioritizing open communication and ensuring that all voices are not only heard but celebrated. With a focus on growth, you provide meaningful feedback and support, helping your team evolve and thrive. You are passionate about developing your team through coaching and providing growth opportunities that drive both personal and collective success. Above all, you inspire a culture of innovation, creativity, and forward-thinking, empowering your team to bring fresh ideas to the table.
We Are
An organization standing on a strong heritage, poised to fly even higher with our mission at the center of all we do. We work for all of our members, knowing our organizational culture nurtures the differentiated value we can create for them. Our mission is to enrich the lives of our members and communities to create a world where financial freedom is a reality.
Bilingual Preferred
Role-Specific Contributions:
- Community Engagement
- Spearhead community outreach initiatives, sponsorships and events to increase branch visibility and support community development
- Represent the credit union in civic organizations, networking groups and community forums to promote positive engagement
- Collaborate with organizations within our communities to ensure financial services and education is accessible and inclusive for all
- Grow Membership and Deepen Relationships
- Support and collaborate with branch team members to promote business development with bank at work, lunch and learn, and financial literacy events
- Coach team members to take a consultative approach with each member to deliver solutions to meet their specific financial goals
- Leverage digital tools to enhance member engagement, ensuring seamless access to online and mobile platforms, personalizing the experience
- Collaborate with internal and external partners such as financial advisors, merchant services, and mortgage originators to expand service offerings to our members
- Lead initiatives for growth and strategy with branch team by identifying and implementing innovative approaches to increase member engagement, expand relationships and drive overall branch performance
- Foster an Environment of Continuous Growth and Development
- Implement a variety of coaching sessions with team members where they can provide input on their development needs and receive actionable guidance on how to achieve their career goals
- Promote a culture of innovation and creativity by empowering team members to propose new ideas, and solutions that add value to the credit union and its members
- Encourage participation in job shadow program and other learning opportunities at the credit union
In your role, you play a crucial part in cultivating a culture of leadership excellence and development within your branch. You ensure team members demonstrate high ethical standards and compliance with all relevant policies and regulations. Your key responsibilities include fostering a supportive environment through hiring, training and ongoing coaching, conducting performance evaluations and recognition. You actively engage in resolving issues by maintaining open communication channels to address team member concerns and promote continuous improvement, for your branch and the credit union.
Education And/or Experience
While this level of expertise will generally be attained with a minimum of three years in a previous management role and a bachelor’s degree, priority will be placed upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
Certificates, Licenses And Registrations
Notary Public, Insurance Certificate and Signature Guarantee
NMLS Registration and annual renewal.
American Eagle is an Equal Opportunity Employer Veterans/Disabled.
