What are the responsibilities and job description for the Scheduling Operations Coordinator position at American Electric Power?
About American Electric Power
We are a forward-thinking utility company dedicated to serving our customers and communities. Our team members play a critical role in ensuring the safe and reliable delivery of electricity to our customers. As a Work Scheduling Assistant, you will be part of a collaborative team that values teamwork, customer focus, and problem-solving skills.
Job Overview
This role involves working closely with line servicer personnel to assign jobs and provide customer assistance. The successful candidate will be responsible for developing schedules for line servicer and technician appointments, communicating with customers, and supporting adherence to standard work scheduling policies and procedures.
Essential Skills and Qualifications
- Three years of post-high school experience in utilizing administrative procedures and office equipment.
- Proficiency with computers and computer programs.
- Effective verbal and written communication skills.
- Organizational and analytic/problem-solving skills.
Benefits and Opportunities
We offer competitive compensation and benefits packages, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
