What are the responsibilities and job description for the American Express is hiring: Senior UX Writer in New York position at American Express?
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
- How will you make an impact in this role?
- Applies a deep understanding of business requirements and tech constraints to inform written content, ensuring content vision aligns with annual goals and objectives
- Provides guidance in the development of written content, ensuring cohesive product narratives
- Provides guidance in analyzing insights from cross-functional teams, ensuring that the team understands customer needs and incorporates insights to provide the best user experience
- Provides guidance in maintaining alignment with writing style guidelines and standards to drive consistency, brand alignment, and content integrity
- Proofreads and edits complex content for overall clarity, alignment with brand guidelines, and user experience objectives
- Provides guidance to direct reports, junior colleagues, or those in other disciplines
- Potentially has an Associate UX Writer as direct report
- Minimum Qualifications
- Is more of a strategic thinker, less of a blank-filler
- Clearly articulates how copy addresses objectives and solves problems
- Is a champion for collaboration, early and often advocates for the user
- Pivots quickly and supports a number of projects simultaneously
- Exudes positivity, requires minimal supervision, and has a strong work ethic
- Is an ambassador for UX writing, playing a key role in helping this growing team reach its potential
- Preferred Qualifications
- Has at least 5 years of experience in a design organization
- Qualifications
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Job :
- Design
- Primary Location :
- US-New York-New York
- Schedule
- Full-time
- Req ID :
- 24020355
Our UX writers work closely with designers, researchers, product managers, and engineers to create the voice of American Express across web, mobile, and partner-led channels. bringing American Express world-renowned customer service to life through straightforward, customer-centric content. This is an exciting opportunity for someone who can combine business needs with customer needs to drive the digital experience forward.
Salary Range : $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers / Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary : $90,000 - $165,000
