What are the responsibilities and job description for the Analyst, Third-Party Partner Marketing position at American Express?
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.
The U.S. Merchant Marketing (USMM) organization falls within GMNS and is responsible for partnering to drive growth, accelerate Merchant acceptance and enhance the value of American Express acceptance to Merchants of all shapes and sizes at scale. The Third-Party Partner Marketing team within USMM, works closely with the U.S. Partner Acquisition & Capabilities organization responsible for third-party acquiring; OptBlue, Strategic Payment Facilitators and TPSP programs.
Position Description
The Analyst, Third-Party Partner (TPP) Marketing position is at the center of one of the highest priorities for Global Merchant & Network Services and American Express: increasing actively accepting merchants. This person will partner closely with the Marketing Managers who support strategic third-party acquiring partners and internal partners to identify and implement marketing strategies that drive activation, engagement, and acceptance with merchants. The successful candidate will also enhance partner marketing relationships with Sales Agent Strategy, Shop Small® Corporate Supporter, and other value driver initiatives.
This is a role for a customer-centric marketer who is looking to showcase thought leadership, lead execution across marketing channels (email, direct mail, partner, social, etc.) and is motivated by working in a fast-paced and constantly evolving environment.
How will you make an Impact In this role?
Marketing Execution | Support campaign execution in partnership with Marketing Managers on Third-Party partner marketing campaigns. Collaborate to design & implement initiatives that drive activation, engagement, and acceptance with merchants across channels such Direct Mail & Email. Own the flawless execution of timely, compliant, and innovative campaigns with Brand & Legal reviews, Partners, leverage agency/vendor relationships & processes, and collaborate with analytical and Partner Management teams on campaign result tracking and fulfillment.
Cross Team Collaboration | Partner closely with internal teams to enable greater speed and agility and improve marketing and broader working team experience on a variety of initiatives; Shop Small, creative collateral requests (email templates, conference collateral, 1-pagers, etc.), pipeline/scorecard reporting, team budget and Global Supply Management process.
Sales Agent Strategy| Work in lockstep with Marketing Manager to be the 'voice' of our Sales Agent strategy by crafting Third-Party Partner Sales Agent curriculum, establishing and distributing a communication strategy that reinforces policy changes, and grows targetable Sales Agent base. Manage content and updates to Sales Agent website, track & measure website analytics to package & share findings (internally/externally) to drive future engagements and success.
Minimum Qualifications
The successful candidate will be a high energy, initiative-taking, team player, and able to work well with competing priorities:
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.
The U.S. Merchant Marketing (USMM) organization falls within GMNS and is responsible for partnering to drive growth, accelerate Merchant acceptance and enhance the value of American Express acceptance to Merchants of all shapes and sizes at scale. The Third-Party Partner Marketing team within USMM, works closely with the U.S. Partner Acquisition & Capabilities organization responsible for third-party acquiring; OptBlue, Strategic Payment Facilitators and TPSP programs.
Position Description
The Analyst, Third-Party Partner (TPP) Marketing position is at the center of one of the highest priorities for Global Merchant & Network Services and American Express: increasing actively accepting merchants. This person will partner closely with the Marketing Managers who support strategic third-party acquiring partners and internal partners to identify and implement marketing strategies that drive activation, engagement, and acceptance with merchants. The successful candidate will also enhance partner marketing relationships with Sales Agent Strategy, Shop Small® Corporate Supporter, and other value driver initiatives.
This is a role for a customer-centric marketer who is looking to showcase thought leadership, lead execution across marketing channels (email, direct mail, partner, social, etc.) and is motivated by working in a fast-paced and constantly evolving environment.
How will you make an Impact In this role?
Marketing Execution | Support campaign execution in partnership with Marketing Managers on Third-Party partner marketing campaigns. Collaborate to design & implement initiatives that drive activation, engagement, and acceptance with merchants across channels such Direct Mail & Email. Own the flawless execution of timely, compliant, and innovative campaigns with Brand & Legal reviews, Partners, leverage agency/vendor relationships & processes, and collaborate with analytical and Partner Management teams on campaign result tracking and fulfillment.
Cross Team Collaboration | Partner closely with internal teams to enable greater speed and agility and improve marketing and broader working team experience on a variety of initiatives; Shop Small, creative collateral requests (email templates, conference collateral, 1-pagers, etc.), pipeline/scorecard reporting, team budget and Global Supply Management process.
Sales Agent Strategy| Work in lockstep with Marketing Manager to be the 'voice' of our Sales Agent strategy by crafting Third-Party Partner Sales Agent curriculum, establishing and distributing a communication strategy that reinforces policy changes, and grows targetable Sales Agent base. Manage content and updates to Sales Agent website, track & measure website analytics to package & share findings (internally/externally) to drive future engagements and success.
Minimum Qualifications
The successful candidate will be a high energy, initiative-taking, team player, and able to work well with competing priorities:
- Excellent written and verbal communication skills with the ability to present clearly and effectively to audiences of all levels
- Strong knowledge of MS Office tools such as Excel and PowerPoint
- Independent problem solver with great attention to detail and the ability to work cross functionally
- Strong organizational skills; able to juggle multiple priorities, meet tight timelines, and operate effectively under changing and challenging conditions
- Ability to cultivate relationships across various stakeholders and influence without authority on high visibility projects
- Creativity to go beyond current tools to deliver the best-in-class solutions at scale
- Positive, can-do attitude able to work independently, manage multiple projects, and stay flexible to business changes
- Ability to proactively and independently identify opportunities for improvement and drive results
- Solutions-oriented, strategic problem solver with attention to detail
- Great sense of humor and energy for collaboration a plus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Salary : $55,000 - $105,000
