What are the responsibilities and job description for the U.S. I-9 Compliance Administrator position at American Express?
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
How will you make an impact in this role?
The role of the I-9 Compliance Specialist is an exciting opportunity for a motivated individual who is compliance driven and who enjoys being part of a regional team, managing stakeholder’s expectations and building relationships to ensure the I-9 process is compliant.
This position will report to the I-9 Team Leader, Recruitment Operations Servicing. This role is part of a dedicated I-9 team that handles all aspects of the I-9 lifecycle from new hire, rehire, reverifications and data retention. The individual will work with local market teams to ensure the employment work authorization process is compliant with standards established by American Express and local authorities. This role will partner with Internal and External stakeholders, including but not limited to Colleague Experience Group, Global Talent Acquisition, Internal / External Counsel, Business Leads, and a third-party vendor to ensure the employment work authorization process is followed accurately and efficiently for all candidates and current employees. This role will also support initiatives to improve the overall I-9 process and take on additional related activities as needed.
Key Responsibilities include :
Responsible for the end-to-end I-9 process and ensure new hires, rehires, transfers and existing employees are authorized to work in the United States
Monitor I-9 forms and supporting documentation via a third-party system for completeness and accuracy following federal requirements and guidelines
Monitor E-Verify process on new-hires, rehires and existing employees to ensure employment eligibility via the Department of Homeland Security / Social Security Administration.
Work onsite and virtually with individuals to ensure I-9 is complete and compliant in a timely manner
Serves as point of contact for internal and external stakeholders via Email, Phone, WebEx, and other modes of communications
Develop and maintain ongoing partnership with Internal / External Counsel to ensure team is aligned with USCIS and Federal requirements
Identify trends, escalations and issues and raise them to management
Maintain data integrity by actively managing and updating the Vendor’s Administration system in real-time
Assist in compiling reports and analytics
Serve as an extension to the subject matter expert among the business, markets, and recruitment teams to ensure seamless integration and alignment of the I-9 process
Partner with local market recruitment teams to ensure I-9 form compliance, efficient operations and supporting administration / compliance trackers are accurately maintained
Document and update key process documents and candidate / colleague facing communications
Assist with other members of the organization on strategic and ad hoc projects; Self-starter willing to work independently
Minimum Qualifications
2 years working in Colleague Experience Group / Recruitment or related Human Resources field
Ability to work onsite minimum 3 days per week (Hybrid position)
Knowledge of Form I-9 and E-Verify procedures and regulations, to include compliance / audit responsibilities (remote processing preferred)
Ability to work in a fast-paced federally mandated environment
Experience with Microsoft Office Suite Applications and Outlook
Ability to multi-task within several different applications as well as performing multiple tasks simultaneously
Ability to work within a continually evolving landscape
Strong interpersonal skills at all levels including management
Excellent written, verbal, and phone communications skills
Experience working in diverse teams
Experience in working within tight deadlines; same day resolution
Ability to work effectively, independently, and collaborate with colleagues to complete assignments within a designated time-frame
Ability to maintain confidentiality
Ability to maintain high morale, motivation and collaboration
Flexibility and willingness to cross-train and support supplementary business units to accommodate the needs of the business. This will be included but not limited to providing back-up support to the Background Verification team as needed
Demonstrated ability to handle multiple assignments with effective resolution of conflicting priorities in a timely manner
Proven analytical, evaluative, and problem-solving abilities are required with extensive experience working in a team-oriented, collaborative environment
Preferred Qualifications
Preferred knowledge of different Visa types
Preferred experience in pre-employment background verification processes
Qualifications
Salary Range : $24.05 to $48.10 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job : Human Resources
Primary Location : US-Florida-Sunrise
Other Locations : US-Arizona-Phoenix
Schedule Full-time
Req ID : 25001196
Salary : $24 - $48
