What are the responsibilities and job description for the Writer – Newsroom Communications position at American Express?
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact— every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Writer position for the American Express Newsroom will contribute to crafting and telling our company’s story. This role on the Corporate Communications team reports to the Editor-In-Chief and offers an exciting opportunity to drive innovation in how American Express communicates its key priorities and initiatives to its customers, colleagues, and communities.
The person in this role will be responsible for writing content for American Express’ main corporate channels, especially the American Express Newsroom; participating in editorial planning, ideation and story mining meetings; researching, conducting interviews, curating, and publishing content; and shepherding stories through internal and external approvals.
The person in this role will work closely with the entire owned content team and with global colleagues in colleague and external communications to pursue and articulate the company’s many stories.
Specifically, we are looking for someone with excellent writing skills, a passion for the American Express brand, a keen eye for identifying compelling story angles that highlight the unique attributes of our company and its culture, a collaborative attitude, and the ability to think creatively and receive and action feedback from a multitude of internal and external stakeholders. Ability to work under tight deadlines and a positive attitude are musts.
How will you make an impact in this role?
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact— every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Writer position for the American Express Newsroom will contribute to crafting and telling our company’s story. This role on the Corporate Communications team reports to the Editor-In-Chief and offers an exciting opportunity to drive innovation in how American Express communicates its key priorities and initiatives to its customers, colleagues, and communities.
The person in this role will be responsible for writing content for American Express’ main corporate channels, especially the American Express Newsroom; participating in editorial planning, ideation and story mining meetings; researching, conducting interviews, curating, and publishing content; and shepherding stories through internal and external approvals.
The person in this role will work closely with the entire owned content team and with global colleagues in colleague and external communications to pursue and articulate the company’s many stories.
Specifically, we are looking for someone with excellent writing skills, a passion for the American Express brand, a keen eye for identifying compelling story angles that highlight the unique attributes of our company and its culture, a collaborative attitude, and the ability to think creatively and receive and action feedback from a multitude of internal and external stakeholders. Ability to work under tight deadlines and a positive attitude are musts.
How will you make an impact in this role?
- Write content for American Express corporate channels, especially the Newsroom, that reflects a consistent tone and puts the brand and its core narratives at the center of storytelling.
- Work in tandem with a wide range of stakeholders including the internal Colleague Communications team, external communications, corporate sustainability, marketing, B-to-B, talent acquisition and various other business units to story mine and bring compelling narratives to life.
- Work in tandem with data specialists to measure impact of stories by tracking engagement and refining content mix accordingly.
- 6 years of writing and editorial experience.
- Strong writing, research, interviewing, story mining and grammar skills.
- Strong knowledge of digital, social media and SEO best practices. Branded content background a plus.
- Ability to work in a highly matrixed environment, with excellent communication and collaboration skills, agility, and a knack for forging strong relationships with a wide range of internal partners.
- Strong time management and project management skills; ability to work confidently under tight deadlines while paying close attention to detail.
- Willingness to dive into new opportunities and work with a "no task is too small" attitude.
- Writing samples required in addition to the successful completion of a writing test.
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.
Salary : $80,000 - $155,000
