What are the responsibilities and job description for the Customer Service Representative position at American Family Insurance?
Customer Service Representative
American Family Insurance
I have a busy insurance office in the Bismarck. Our agency is looking for a confident and highly motivated individual that's interested in a great opportunity. Great earnings with future long term career advancement available. As an Insurance Sales Representative you will make outbound calls to generate appointments and market a wide range of insurance products and services
Partial list of duties:
Answer Phones and greet customers, Recommend Coverage & Upkeep of account maintenance,Understanding computer programs, Calling customers, Contribute to team effort by accomplishing related results as needed, Other duties as assigned.
REQUIREMENTS
Skills: Customer Service, Ethical, Honest, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Multi-tasking, General Math, Organization, Persistence, Deadline-Oriented.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Be capable of handling customer rejection.
- Strong communication and negotiation skills.
- A Property & Casualty license is preferred but will train good individual.
Current Benefits offered:
We offer amazing benefits:
- paid vacation
- retirement match
- dental, vision & life insurance
- paid time off
- growth opportunity
- base salary based on previous experience
- base salary based on insurance license status
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
License/Certification:
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Work Location: In person
Salary : $20 - $25
