What are the responsibilities and job description for the Customer Service Representative position at American Family Insurance?
Company Description
American Family Insurance has been dedicated to providing industry-leading service, exceptional claims experience, and long-term products for over 90 years. The company values treating policyholders with fairness and care, making interactions easy and convenient. Upholding the highest ethical standards and integrity is fundamental to the culture of the organization, creating trust-based relationships with customers.
Role Description
This is a full-time or part-time on-site role as a Marketing and Customer Service Representative at the Hanna Sellner Agency with American Family Insurance located in Eau Claire, WI. The Customer Service Representative will be responsible for delivering outstanding customer service, ensuring customer satisfaction, and enhancing the overall customer experience through daily interactions.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service expertise
- Strong understanding of Customer Experience
- Excellent communication and interpersonal skills
- Ability to prioritize and handle multiple tasks efficiently
- Previous experience in a customer-facing role is a plus
- Opportunity for advancement with licensing acquirement
Benefits and Compensation
- Pay ranging between $18-$22/hour, with the potential for hire compensation based on experience
- PTO
- Paid Holidays
- Flexible Schedule
- 401k
- Life Insurance
- Commissions (Licensed Only)
- Bonuses
Salary : $18 - $22
