What are the responsibilities and job description for the Insurance Specialist position at American Family Insurance?
Overview
We are seeking a dedicated and detail-oriented Insurance Specialist to join our team. The ideal candidate will possess strong customer service skills and a comprehensive understanding of insurance products. This role involves engaging with clients to provide tailored insurance solutions, ensuring compliance with regulations, and fostering long-term relationships. The Insurance Specialist will play a critical role in driving sales and enhancing customer satisfaction.
Duties
- Conduct thorough assessments of clients’ insurance needs and recommend appropriate products.
- Engage in outside sales activities to expand the client base and increase market presence.
- Negotiate terms and conditions of insurance policies with clients to ensure mutual satisfaction.
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining ongoing communication.
- Assist in sales administration tasks, including processing applications and managing client records.
- Ensure compliance with HIPAA regulations while handling sensitive client information.
- Collaborate with team members to achieve sales targets and improve operational efficiency.
- Maintain up-to-date knowledge of industry trends, products, and regulations.
Experience
- Proven experience in insurance sales or retail sales is preferred.
- Strong negotiation skills with a track record of closing deals successfully.
- Excellent customer service skills, with the ability to build rapport with diverse clientele.
- Bilingual or multilingual abilities are a plus, enhancing communication with a broader range of clients.
- Familiarity with sales administration processes is beneficial.
- A solid understanding of HIPAA regulations is desirable to ensure compliance in all client interactions.
Join us as an Insurance Specialist where your expertise will contribute significantly to our clients' peace of mind and our company's success.
Job Types: Full-time, Part-time
Pay: $38,000.00 - $57,000.00 per year
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $38,000 - $57,000
