What are the responsibilities and job description for the Front Desk Receptionist position at American Financing?
Compensation: $18- $20 Hourly
At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo.
See what it's like to work for a national mortgage lender that truly values its employees. Wherever your passions lie, you can find rewarding work and new opportunities here.
- Casual work environment
- Family-owned, Customer-focused
- Denver Post Top Workplace
- Top 50 Family-Owned Business
- Best of Colorado Business
- Inc. 5000 Fastest-growing Private Company
JOB SUMMARY
We are looking for a talented and enthusiastic person to become the newest member of our Front Desk Team at American Financing. Candidate must be passionate, proactive, flexible and engaged. This position plays a critical role for our company to maintain our overall success and our superior customer service. Responsible for handling front office reception and administration duties, including greeting guests and offering a beverage, answering phones, handling company inquiries and sorting and distributing express mail packages.
WHAT YOU WILL BRING
• Minimum 2 years of front desk experience
• Strong verbal communication, superior listening skills, professional appearance and demeanor, and customer focused attitude
• Organized and flexible with ever changing duties
• Ability to handle pressure in a fast paced environment
• Computer savvy, Microsoft Office skills
• Bilingual a plus
DUTIES AND RESPONSIBILITIES
• Greet vendors, visitors, and clients by answering phones, emails, and by walk in
• Set clients up in conference rooms for meetings, assist with internet service, offering water/coffee
• Reserve and prepare conference rooms for meetings
• Accept loan documents from clients, make copies or arrange with compliance to make copies
• Keeps log of documents to be picked up by clients and ensures they are not left too long
• Coordinate the mailing of documents to customers at consultants’ requests
• Maintain records of incoming and outgoing mail.
• Scan and upload all documents to appropriate files.
• Communicate with appropriate parties to ensure timely execution of mail out requests.
• Other duties assigned by Front Desk Supervisor
**Must be able to work either 8am - 5pm or 7am to 4pm Monday - Friday.
Compensation: $18-$20 Hourly
WHAT WE BRING
- Medical, Dental, Vision, 401k
- Paid time off and sick days
- Paid holidays
- Long-term paid disability
- Paid maternity and bonding leave
- Full desk equipment provided
American Financing Corporation (AFC) is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.
Salary : $18 - $20
