What are the responsibilities and job description for the Systems Analyst - Report Writer position at American Floor and Home?
Join Us as IT/Systems Analyst – Report Writer and Take Charge of Our Growing Company’s IT Infrastructure!
Location: This is an in-person position based in Honolulu, Hawaii
Are you a tech-savvy problem solver with a passion for data and IT support? We’re looking for a dedicated IT/Systems Analyst - Report Writer to join American Floor and Home in Honolulu, Hawaii. In this role, you'll help ensure our IT infrastructure is running smoothly while providing valuable data insights to drive business decisions. If you're ready to take your IT career to the next level and play a key role in shaping our company’s tech future, this is the role for you!
What You’ll Do:
- System Maintenance & IT Support: Troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime.
- Data Reporting: Generate insightful reports and dashboards from enterprise systems (RFMS, CRM) to support business growth.
- Optimize IT Infrastructure: Evaluate and recommend enhancements to improve network efficiency and security.
- Training & Documentation: Develop training materials and provide IT support to employees, helping them maximize tech tools.
- Vendor & Project Support: Assist with IT equipment repairs, service agreements, and IT-related projects.
- Travel: Frequent travel to various company locations for setups, troubleshooting, training, meetings, and events.
What We’re Looking For:
- Experience: At least 2 years in IT support, system administration, or database/ reporting roles (experience with RFMS, CRM, or Power BI is a plus). At least 3 years of experience in report writing, data analysis, or a related role.
- Skills: Strong troubleshooting, data analysis, and the ability to communicate technical information clearly.
- Attitude: A proactive, detail-oriented individual who thrives in both independent and team settings.
- Education: Associate’s or Bachelor’s degree in IT, Computer Science, or related field is preferred, but not required.
- ESOP: Experience within an employee-owned environment
Why Join Us?
At American Floor and Home, we believe in investing in our team’s growth and success. Here’s why you’ll want to work with us:
✅ Competitive salary & benefits
✅ Ownership opportunity with stock distribution
✅ Career advancement opportunities
✅ Award-winning company culture—voted Best Places to Work
✅ Comprehensive benefits package: medical, dental, 401(k), paid leave, and more!
A kama'aina company located in the heart of Honolulu, we have proudly served Hawaii since 1974. With multiple awards, including Best Flooring Retailer in Hawaii, Best Places to Work, and Hawaii’s Best, we’re excited to welcome a dedicated IT/Systems Analyst – Report Writer to our growing team!
If you’re looking to make an impact and grow your career in a supportive, employee-owned company, Apply Today!
