What are the responsibilities and job description for the Front Office Cashier position at American Furniture Warehouse?
The Front Office Associate plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handle customer issues that may arise on the sales floor.
Starting pay of $18 / hr. We offer competitive compensation, excellent benefits, and weekly pay to all of our Full-Time Team Members.
Essential Duties and Responsibilities
- Adhere to the AFW asset protection policies and identify and prevent fraud.
- Commitment to AFW’s safety policies and procedures and ability to promote awareness.
- Takes ownership for enhancing the customer experience.
- Addresses customer complaints and resolves problems as needed.
- Partners with selling and sales support associates to provide superior customer service (., assist customers, answer phones).
- Leverages technology in order to facilitate the customer experience.
- Completes customer transactions accurately and efficiently at point-of-sale.
- Executes consistent operational and selling processes (., credit application process).
- Educates customers and employees on our Satisfaction Guaranteed return policy.
- Assists in resolving basic customer issues.
- Assists with merchandise support tasks (., maintenance, straightening merchandise).
- Uses basic internet navigation to access and print information / reports.
- Basic reading, arithmetic, writing and oral communication skills.
- Responding to public address system announcements.
- Identifying and reading reports, tickets and UPC labels.
- Requires recognizing, identifying and using merchandise and necessary reports.
Minimum Qualifications
Additional Physical Requirements
Schedule :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Pay Grade A : $16.00-$26.91
A pre-employment drug screen and pre-employment background check must be passed upon the job offer.
Salary : $16 - $27
