What are the responsibilities and job description for the Front Office - Patient Care Coordinator position at Dental Business Office?
Our patient-centered dental team is searching for a personable and friendly patient care coordinator to join us. As the first person the patient sees, we are looking for somone that is welcoming and enjoys greeting people into our dental home. We enjoy working together and our patients often comment about how friendly we are.
A warm telephone demeanor, enjoying working with people and the ability to multi-task are key assets.
Front Office Duties & Responsibilities
- Greeting and welcoming patients to the practice
- Scheduling appointments
- Assisting patients with completing forms
- Ensuing patients are scheduled for their next hygiene appointment
- Communicating with insurance companies and insurance verification
- Verifying methods of payment and collecting payments as needed
- Performing general office duties, such as answering telephones, scanning and emailing
Front Office Requirements
- Excellent customer service skills
- Sound knowledge of dental terminology
- Proficient in dental practice management software - Open Dental would be a plus
- Excellent telephone etiquette
- Exceptional organizational skills
Please send us your resume - we would love to meet you!
