What are the responsibilities and job description for the Administrative Assistant position at American Homes 4 Rent?
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The Administrative Assistant supports the day-to-day departmental tasks using working knowledge of company policies and procedures. Answers incoming phone calls and resolves issues or routes to appropriate partners, ensures adequate office supplies, and assists the property management team with unlicensed activity. etc. Works under moderate supervision. Problems are typically of a routine nature, but at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation.
Responsibilities:
- Routes, and resolves information requests from internal / external customers within scope. Guides and directs more complex customer inquiries to the appropriate staff member and/or management for resolution.
- Coordinates day-to-day tenant transactions; maintains, audits, and reports all fund management pertaining to move-in, move-out, initial rent, deposits, and outstanding funds for move-in. Assists property management team with unlicensed activity.
- Assists with tenant access, prepares and delivers move-in and move-out correspondence to tenants in accordance with local and state regulations as directed by the management.
- Prepares and maintains data entry requests to include paper/electronic document filing / archiving within various database systems. Reviews, prepares, and delivers various routine and ad-hoc reports for management.
Requirements:
- High School Diploma / GED required.
- Minimum 2 years’ experience in an administrative support function. Experience working in the leasing, real estate, property management and/or related industry preferred.
- Intermediate knowledge of Microsoft Office.
- Entrepreneurial spirit and willingness to assist others.
- Solid verbal, written and presentation skills.
- Excellent customer, quality, and results orientation.
- Ability to interact effectively at all levels.
- Ability to be an effective member of project teams.
Build your career with us:
At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at http://employeeprivacy.amh.com/
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at http://employeeprivacy.amh.com/
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