What are the responsibilities and job description for the Front Desk position at American Institute of Science and Technology?
Job Overview
We are seeking a dedicated and friendly Front Desk to join our team. The ideal candidate will serve as the first point of contact for our students and visitors, providing exceptional customer service and administrative support. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.
Key Responsibilities:
- Handle student inquiries, registration, and onboarding processes.
- Maintain and organize student records, including enrollment, attendance, and compliance documentation.
- Ensure all required student files and documents comply with regulatory standards.
- Provide administrative support to instructors and school staff.
- Maintain a professional and welcoming front desk environment.
- Manage clerical tasks such as answering phone calls, responding to emails, and handling correspondence.
Qualifications:
- High school diploma or equivalent (bachelor’s degree preferred).
- Strong organizational and multitasking skills.
- Ability to work efficiently in a fast-paced environment with strong attention to detail.
- Self-motivated with the ability to take initiative.
- Proficiency in Mandarin (required).
- Proficiency in Cantonese (preferred).
- Proficiency in English (preferred).
- Computer proficiency (Microsoft Office, data entry, and email communication).
- Excellent customer service and interpersonal skills.
Work Schedule:
- Monday, Tuesday, Wednesday, Friday, and Saturday
- 9:00 AM – 5:00 PM
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Commuter benefits
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Language:
- Mandarin (Required)
- Cantonese (Preferred)
Ability to Commute:
- Flushing, NY 11354 (Required)
Work Location: In person
Salary : $20 - $23