What are the responsibilities and job description for the Admissions Representative position at American Institute?
Position Description
Title: Admissions Representative
Department: Admissions
Type: Non-Exempt
Reports to: Director of Admissions
Summary: The Admissions Representative is responsible for providing all the necessary information
needed in an ethical and effective manner in order for perspective students to make an informed
decision regarding enrolling in the School/program.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Follow the Company's established Policies and Procedures for Admissions as outlined,
including but not limited to:- Evaluate future students by way of in-person interviews, and refer any
questionable candidates or issues immediately to the Director of Admissions - Professionally assist prospective students through the admissions process in
accordance with all applicable Federal and State regulations - Ensure that accurate, timely and thorough student records are created in
compliance with company standards during the Admissions Process and are
forwarded to the appropriate departments. - Expand the awareness of the School and service within the community
- Request referrals during and after the enrollment process
- Convey only accurate and compliance-approved employment and placement data
as provided by the school - Adequate product knowledge to effectively represent the options available to
inquiring students at the School
- Evaluate future students by way of in-person interviews, and refer any
- Consistently operate with teamwork and support both within and outside the Admissions
department - Adhere to schedule outlined by DOA and/or Campus President, including:
- Work 2 evenings per week and 2 Saturdays per month to be available for
inquiring students as scheduled
- Work 2 evenings per week and 2 Saturdays per month to be available for
- Achieve reasonable expectations in student outcomes and peer rankings as defined by
the DOA and/or Campus President - When required by state regulations, complete annual continuing education that meets
requirements as outlined by those regulations - Other duties as assigned
Required Skills:
- Excellent telephone & verbal communication skills
- Proficient in Microsoft Office (Word, Excel, Powerpoint, etc)
- Ability to achieve success individually and as part of a team
- Mature, positive and collaborative interpersonal skills
- Possesses a thorough and demonstrable level of knowledge of school programs
- Successfully completes AI admission training
Required Experience:
- High School Diploma/GED Required
- 1-2 years sales and/or customer service experience