What are the responsibilities and job description for the Admissions Representative position at UMA Education?
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- $50,000 Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
Position Description
Title: Admissions Representative
Department: Admissions
Type: Non-Exempt
Reports to: Director of Admissions
Summary: The Admissions Representative is responsible for providing all the necessary information
needed in an ethical and effective manner in order for perspective students to make an informed
decision regarding enrolling in the School/program.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Follow the Company's established Policies and Procedures for Admissions as outlined,
including but not limited to:- Evaluate future students by way of in-person interviews, and refer any
questionable candidates or issues immediately to the Director of Admissions - Professionally assist prospective students through the admissions process in
accordance with all applicable Federal and State regulations - Ensure that accurate, timely and thorough student records are created in
compliance with company standards during the Admissions Process and are
forwarded to the appropriate departments. - Expand the awareness of the School and service within the community
- Request referrals during and after the enrollment process
- Convey only accurate and compliance-approved employment and placement data
as provided by the school - Adequate product knowledge to effectively represent the options available to
inquiring students at the School
- Evaluate future students by way of in-person interviews, and refer any
- Consistently operate with teamwork and support both within and outside the Admissions
department - Adhere to schedule outlined by DOA and/or Campus President, including:
- Work 2 evenings per week and 2 Saturdays per month to be available for
inquiring students as scheduled
- Work 2 evenings per week and 2 Saturdays per month to be available for
- Achieve reasonable expectations in student outcomes and peer rankings as defined by
the DOA and/or Campus President - When required by state regulations, complete annual continuing education that meets
requirements as outlined by those regulations - Other duties as assigned
Required Skills:
- Excellent telephone & verbal communication skills
- Proficient in Microsoft Office (Word, Excel, Powerpoint, etc)
- Ability to achieve success individually and as part of a team
- Mature, positive and collaborative interpersonal skills
- Possesses a thorough and demonstrable level of knowledge of school programs
- Successfully completes AI admission training
Required Experience:
- High School Diploma/GED Required
- 1-2 years sales and/or customer service experience
OUR VALUES
Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.
ACT WITH INTEGRITY
We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.
CHAMPION STUDENT OUTCOMES
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.
COMMIT TO TEAM MEMBER SUCCESS
We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.
PURSUE RESULTS WITH PURPOSE
We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.
HAVE FUN. BUILD ENERGY
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.
WORK AS ONE
We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.
UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/
Salary : $50,000
