What are the responsibilities and job description for the Vendor Contract Administrator position at American Integrity Insurance Company?
Our Company
American Integrity Insurance, a premier writer of homeowners insurance, has more than 280,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home and dwelling insurance to families throughout the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past ten years. We have also rated among the Top Workplaces in the USA by USA Today for the past four years.
A Day in the Life:
Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at https://careers.americanintegrityinsurance.com.
- Draft and review contract documents, including terms and conditions, pricing structures, service level agreements (SLAs), and payment terms.
- Collaborate with legal teams to ensure contracts are legally sound.
- Reviews, coordinates and makes recommendations on contracts, service level agreements and statements of work.
- Serves as a professional representative for American Integrity in negotiations with vendors and at industry events.
- Negotiates with third party vendors on fee structures as well as on statements of work.
- Onboard new vendors by establishing clear contract parameters and expectations.
- Manage vendor relationships, including regular communication and performance reviews.
- Develops and ensure organizational visibility on key metrics.
- Monitors vendor performance based on contractual agreements through the use of analytics.
- Helps conduct audits.
- Track contract compliance, ensuring vendors adhere to all terms and conditions.
- Identify potential compliance risks and take corrective actions.
- Maintain accurate contract records and documentation within a contract management system.
- Process contract amendments and renewals as needed.
- Manage contract disputes and resolution processes.
Education: Bachelor’s or Master’s degree in Business or other related field preferred.
Experience: 8-10 years’ of industry experience required. Preferred candidate will have prior experience in vendor management related roles and have a minimum of 3 years’ experience in P&C insurance.
Skills & Knowledge:
- Strong understanding of contract law and legal principles
- Excellent negotiation and communication skills
- Proven experience in contract management and administration
- Ability to analyze complex contractual terms and identify potential risks
- Strong organizational and time management skills
- Proficiency in contract management software
- Experience working with cross-functional teams
- Strategic thinking.
- Strong and effective skills in problem solving and analytical reasoning.
- Excellent verbal and written skills; ability to influence colleagues professionally and with integrity.
- Robust interpersonal and relationship building skills along with an ability to communicate effectively and show leadership presence.
- Solid customer/client focus while ensuring a sound control environment.
- Detail-oriented with a high level of accuracy and time management skills.
- Demonstrated end-to-end responsibility for identification and mitigation of process gaps related to mandated policies and procedures.
- Self-starter with an ability to work independently and stay focused on the businesses bottom line goals.
- Demonstrated ability to monitor and analyze vendor performance data both in real time and on a cumulative basis, and make appropriate recommendations to ensure success.
