What are the responsibilities and job description for the Administrative Assistant/Customer Service Specialist position at AMERICAN MARKETING COMPANY INC?
American Marketing seeks a professional administrator to act as a liaison between sales staff and customers. The right candidate will assist management and salespeople with various administrative tasks, including:
- researching products;
- inputting quotes/orders;
- overseeing the order process;
- entering payments;
- answering phones;
- receiving customers; and
- troubleshooting customer service issues.
Previous office experience is required. Must have strong organizational and customer service skills. Efficiency with technology and multitasking ability is essential. Expertise is Microsoft Office, especially Excel, is needed. Past experience and knowledge of the Ad Specialty Industry is a plus. The right candidate will have a positive and friendly demeanor, be a team player, take initiative and ownership over tasks required of them, and be determined to accomplish all projects and resolve day-to-day issues with minimal direction. Option to enroll in healthcare benefits. Simple IRA with a match. Paid time off. Hours are 8:30 to 5:15, Monday through Friday.
Requirements:Organizational Skills
Attention to Detail
Customer Service
Microsoft Office, especially Microsoft Excel
Knowledge of Google Suite
