What are the responsibilities and job description for the Front Desk Receptionist position at AMERICAN MUFFLER?
Job Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome visitors in a friendly and professional manner.
- Manage incoming calls, provide customers with quotes for repairs, directing them to the appropriate personnel or taking messages when necessary.
- Maintain an organized reception area, ensuring it is tidy and presentable at all times.
- Schedule appointments and manage calendars for staff members.
- Perform data entry tasks, ensuring accuracy in all records and files.
- Assist with clerical duties, including filing, proofreading documents, and preparing correspondence.
- Support office operations by ordering supplies and maintaining inventory levels.
- Handle confidential information with discretion and professionalism.
Qualifications
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in calendar management and office software applications.
- Experience in automotive industry is a plus but not required.
- Excellent verbal and written communication skills.
- Attention to detail with strong proofreading capabilities.
- Ability to work independently as well as part of a team.
- A positive attitude and a commitment to providing outstanding customer service.
If you are looking for an opportunity to contribute to a dynamic team while developing your skills in an administrative capacity, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.50 per hour
Expected hours: 25 – 38 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $17