What are the responsibilities and job description for the Customer Service Teller position at American National Corporation?
About Us
With a rich history dating back to 1856, American National Corporation is a leading financial institution with a strong presence in the Midwest region. Our bank has branch locations in Nebraska, Iowa, and Minnesota, and we take pride in our partnerships with local businesses and charitable organizations.
We offer our team members comprehensive benefits to support their personal and professional growth, including:
- Competitive Compensation: A competitive base salary with opportunities for performance-based annual earnings
- Retirement Plan: A 401(k) Investment Plan with up to 4% match by ANB, featuring immediate vesting and profit sharing
- Time Off and Holidays: Paid Time Off, Paid Holidays, and Paid Volunteer Time to recharge and give back
- Health Insurance: Medical Insurance with significant premium contribution by ANB, including Wellness Plan Support
- Dental Insurance: Dental Insurance with significant premium contribution by ANB
- Tuition Reimbursement: Financial assistance for education and career development
- Gym Membership Reimbursement: Encouraging healthy lifestyles and wellness
- Banking Discounts: Exclusive offers on banking and financial services
About the Role
We are seeking an experienced Teller to serve existing and prospective clients with exceptional customer service skills, previous cash handling experience, and a high level of confidentiality. The ideal candidate will be available to work 20 hours per week, Monday through Friday from 11:00am to 3:00pm, with flexibility to adjust hours between 9:00am and 5:45pm if needed, and rotate Saturdays from 8:45am to 12:15pm.
The successful candidate will provide top-notch client service, process transactions efficiently, and support sales efforts. Key responsibilities include:
- Transaction Processing: Process deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances
- Cash Handling: Record all transactions, prepare daily settlements of teller cash, and proof transactions according to branch procedures
- Clerical Duties: Answer calls, process incoming mail and deliveries, file documents, and perform data entry tasks
Requirements
We are looking for candidates with four to six months of teller experience or equivalent client service and/or cash handling experience. Previous sales experience is preferred. As an Equal Opportunity Employer, we welcome applications from diverse candidates who share our commitment to excellence and customer satisfaction.
EEO Statement
American National Corporation is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, or any other status protected by law. We maintain a workplace free from harassment and ensure that all employees have equal access to opportunities for employment, training, and advancement.
