Application Support Analyst

Duties & Responsibilities:

• Support and Administration of SolidWorks PDM Professional, Intelex, D365 ERP, and other engineering systems
• Work with a team to support and enhance applications, toolsets, and workflows
• Work with external software vendors to develop, customize, implement, and maintain computer systems
• Diagnose and solve a range of issues, including, but not limited to: software deployment, platform interoperability, migration strategies, installation and licensing, and software performance
• Administration of new user or group permissions and review license usage and needs to support all users
• Maintain synchronized data sets across multiple platforms
• Compile, code, categorize, calculate, tabulate, audit, verify, and process information or data
• Promote the use of best practices for electronic workflows
• Documentation and standards governance as well as creation of needed SOP’s and guidelines
• Participate in process improvement activities
• Perform additional responsibilities as requested to achieve business objectives

Qualifications:

• High school diploma or equivalent required
• Associate degree or minimum of 2 years of additional college courses in engineering or information technology preferred
• 2 years of experience in engineering systems, information technology, systems administration, or a related field preferred
• Strong computer skills required; proficient knowledge of Microsoft Office suite of products required; Knowledge of Intelex, Solidworks PDM, Microsoft Dynamics 365, and/or Nicelabel preferred
• Must be able to use a computer for extended periods throughout an 8 to 10-hour period
• Strong verbal/written communication skills

Competitive Pay & Benefits:

• Paid vacation and 11 paid holidays
• Medical, dental, life, and disability insurance
• HSA and FSA accounts
• 401k with company match and profit sharing
• Tuition reimbursement