Quality Control Specialist - Pest Control

Celebrate 100 years in business with us in 2025!

If you're looking to take on a new challenge while making a difference in the health and well-being of your community, American Pest might be the place for you! Ensuring the quality of our technicians work is of paramount importance, and that's where you'd come in as a QC Specialist - supporting our technicians in Government, Commercial, and Residential accounts.

We offer a stable career opportunity that provides flexibility, a fast-paced working environment, freedom to work in the field, and the ability to help others. We offer competitive earnings, paid training, and the opportunity for a long-term career.

If that sounds like a good fit for you, let's talk!

American Pest is proud to offer our employees a host of outstanding benefits!

What You'll Get... We want to help our employees build not just a great career, but a great future. When you put your skills to work with American Pest, you'll have access to these great benefits!

Health And Well-being

• Blue Cross Blue Shield medical PPO options
• Delta Dental and Vision
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans
  
  

Financial Security

• Competitive hourly compensation with overtime above 40 hours
• 401(k) Savings Plans (Traditional & Roth)
• Life insurance and short-term disability 100% company paid (with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
  
  

Work/Life Balance

• Full time, year-round employment
• A highly experienced team of professionals to work with including several PhD Entomologists, Board Certified Entomologists, and Associate Certified Entomologists
• A take home company vehicle for field positions
• Paid time off including eight paid holidays, including your Birthday!
• A peer-to-peer employee recognition program
• Prizes, giveaways, and advancement opportunities
  
  

What You'll Do... As a Quality Control Specialist with American Pest you'd be responsible for evaluating the performance of our Service Technicians in the field, auditing their day-to-day completed service tickets, and contributing to their training and professional development. Additionally, you'd provide safe and effective pest management solutions to evaluate new and existing customers' needs, maximize required performance for SQF audits for food processing and handling facilities, keep records of quality control audits for government and commercial third party audited accounts, and submit reports to management as required. The bottom line is, you would help ensure the delivery to stellar customer service to our customers.

Who You Are... So, what does it take to be a successful QC Specialist at American Pest? For starters, you'll have a bachelor's degree or advanced degree in entomology, biology, environmental health/science or similar life science with 3 years experience in pest control -OR- you'll be a Board Certified Entomologist from the Entomological Society of America with a specialty in urban pest management. You'll also have...

• Current and valid state issued pest control registrations/licenses/certifications including Category 7A, B, C, D, and E (preferred)
• The ability to complete required NPMA Pest Management Standards for Food Processing & Handling Facilities
• The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position self to conduct service under/around furniture, equipment, and tight spaces
• The ability to safely move items and equipment weighing up to 50 pounds
• Excellent oral and written communication skills
• The ability to work outdoors in all weather conditions
• Technical proficiency with computers, smart phones, PestPac, etc.
• A valid driver's license with an acceptable driving record
• The ability to read, write, speak, and comprehend English
• Solid attention to detail and experience with following Commercial Service Protocols
• Legal eligibility to work in the U.S.
• Availability to work a flexible schedule (between the hours of 6:00 a.m. and 6:00 p.m. with occasional exceptions)
• Availability to work some weekends and evenings for on-call support - schedule can be flexible to work remotely for administrative tasks and/or travel long distances to meet with clients within our service area
• High school degree or equivalent
  
  

Who We Are... Founded in 1925, American Pest is a fast-growing, energetic, and technology minded mid-size company located in Fulton, MD. Within the last four years, we've nearly tripled in size and currently employ over 400 employees! Being part of American Pest means doing your best every single day, to effect positive change for our customer and our community.

American Pest is part of Anticimex, a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity.

Our Hiring Process... Knowing What To Expect When Job Hunting Is Always a Welcome Relief. Our Process For This Position Includes The Following Steps

• Application submission
• Short phone interview
• Schedule an interview and complete our full application
• Interview in person at one of our five office locations in Fulton MD, Frederick MD, Springfield VA, Richmond VA, or Troy VA
• Emailed offer letter, which is contingent on step 6, tentative start date set
• Criminal background check/drug screening/reference check
• Official start date confirmed
• Welcome!
  
  

EOE/M/F/Vet/Disabled

American Pest is a Drug-Free Workplace