Employee Relations Generalist (ERG)

The Employee Relations Generalist is the collaborator and trusted colleague whose main job responsibilities include a concentration on all employee relations-related tasks. The Employee Relations Generalist is involved with nearly all facets of employee relations and serves as a support figure to all levels of team members and management, with a focus on improving the overall employee life-cycle experience.

Essential Job Functions:

• Demonstrates outstanding interpersonal skills, with an exemplary, pleasant, friendly, and supportive attitude at all times.
• Assists with full cycle workplace investigations, with demonstrated ability to use critical thinking and with solution-based problem solving.
• Conduct offboarding / exit interviews, engage with all new employees, such as new employee orientation, explanation of company policies, practices, and procedures.
• Provide oversight and guidance to managers on stay interviews.
• Provide high-quality, timely, and professional service to internal customers - our Team Members.
• Advise on HR policies, metrics and procedures, manage all employee relations administration including, but not limited to, investigations, worker’s compensation, unemployment claims, disciplinary process, and leave of absences.
• Create a sense of belonging, taking a stand on topics that are important to our team members, sponsor employee led resource groups (ERG) around shared characteristics such as gender, lifestyle, ethnicity, religious affiliation, or interest.
• Ensures complete confidentiality and limited access to sensitive data, according to the procedure.
• Act as a technical resource for associates to address and resolve day-to-day inquiries and problems relating to the HR/ Employee Relations function.
• Coordinate and collect data, ensuring timely and accurate processing of information according to procedures.
• HRIS champion (UKG/UltiPro) - updates employee data and participates in the implementation and rolling out of new HR solutions, including annual employee data update to ensure accuracy of statistical information.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff, offering sound solutions.
• Maintains knowledge of trends, best practices, and new technologies in employee relations.
• Ability to maintain strict confidentiality and the highest ethical standards.
• Ability to perform assigned duties under frequent time pressures in an interruptive, fast-paced environment.
• Participate in the planning and execution of employee functions and events.
• Special projects as assigned.
• Other duties as assigned.

EDUCATION and/or EXPERIENCE:

• High School/GED (minimum)
• 1-3 years of HR generalist experience with an employee relations focus

Preferred:

Familiarity with employment law

Bilingual a plus

CERTIFICATES, LICENSES, AND REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

• Strong computer skills, proficient in Google Workplace
• Must be highly organized and detail-oriented
• Superior verbal and written communication skills
• Ability to handle high-volume and stressful situations
• Must be able to operate computer, telephone, fax, and copier
• Office/Casino environment: Subject to outdoor temperatures, bright lights, and noise at times.
• Constantly handle, wrist motion, sit, hear, and eye/hand coordination
• Frequently speak, read, write, stand, walk, bend, and stoop
• Occasionally lift, carry, push, and pull

Benefits

• Medical, Dental, & Vision
• Voluntary Life, AD&D, &
• Disability Insurance
• Volunteer Time Off,
• Ventra Program
• 401K Employer Match
• Paid Time Off
• Tuition Reimbursement

Salary Range:

$50,000 - $82,500