Employee Relations Generalist (ERG)

The Employee Relations Generalist is the collaborator and trusted colleague whose main job responsibilities include a concentration on all employee relations-related tasks. The Employee Relations Generalist is involved with nearly all facets of employee relations and serves as a support figure to all levels of team members and management, with a focus on improving the overall employee life-cycle experience.

Essential Job Functions :

• Demonstrates outstanding interpersonal skills, with an exemplary, pleasant, friendly, and supportive attitude at all times.
• Assists with full cycle workplace investigations, with demonstrated ability to use critical thinking and with solution-based problem solving.
• Conduct offboarding / exit interviews, engage with all new employees, such as new employee orientation, explanation of company policies, practices, and procedures.
• Provide oversight and guidance to managers on stay interviews.
• Provide high-quality, timely, and professional service to internal customers - our Team Members.
• Advise on HR policies, metrics and procedures, manage all employee relations administration including, but not limited to, investigations, worker’s compensation, unemployment claims, disciplinary process, and leave of absences.
• Create a sense of belonging, taking a stand on topics that are important to our team members, sponsor employee led resource groups (ERG) around shared characteristics such as gender, lifestyle, ethnicity, religious affiliation, or interest.
• Ensures complete confidentiality and limited access to sensitive data, according to the procedure.
• Act as a technical resource for associates to address and resolve day-to-day inquiries and problems relating to the HR / Employee Relations function.
• Coordinate and collect data, ensuring timely and accurate processing of information according to procedures.
• HRIS champion (UKG / UltiPro) - updates employee data and participates in the implementation and rolling out of new HR solutions, including annual employee data update to ensure accuracy of statistical information.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and / or sensitive matters to appropriate staff, offering sound solutions.
• Maintains knowledge of trends, best practices, and new technologies in employee relations.
• Ability to maintain strict confidentiality and the highest ethical standards.
• Ability to perform assigned duties under frequent time pressures in an interruptive, fast-paced environment.
• Participate in the planning and execution of employee functions and events.
• Special projects as assigned.
• Other duties as assigned.

EDUCATION and / or EXPERIENCE :

Preferred :

Familiarity with employment law

Bilingual a plus

CERTIFICATES, LICENSES, AND REGISTRATIONS :

Must be able to obtain / maintain any necessary certifications and / or licenses as required by local gaming regulations.

KNOWLEDGE / SKILLS / ABILITIES :

Benefits

Salary Range : 50,000 - $83,000

Salary : $50,000 - $83,000