Administrative Support Specialist

JOB SUMMARY:
The Administrative Support Specialist is responsible for supporting the day-to-day operations of Customer Service and Purchasing Teams.

KEY RESPONSIBILITIES:

• Assist the Customer Service and Purchasing teams with data collection, specifically focusing on pricing information
• Answer and direct phone calls in a professional and courteous manner
• Order and maintain office supplies to ensure the offices run smoothly
• Provide support to customer service and purchasing departments during staff vacations
• Research issues with customer orders including missing parts, incorrect shipments, etc.
• Perform general administrative tasks such as filing, photocopying and scanning documents
• Maintain and update records and databases with accurate information
• Assist with scheduling and coordinating meetings and appointments
• Handle incoming and outgoing mail and packages
• Support other departments as needed with various administrative task

MINIMUM QUALIFICATIONS (Knowledge, Skills, and Abilities)

• High school diploma or equivalent; additional qualifications in office administration are a plus
• Proven experience in an office assistant on in a similar role
• Proficient in MS Office (Word, Excel, PowerPoint) and other office software
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and problem solving skills
• Detail-oriented with strong organizational skills.
• Ability to multitask and manage competing priorities.
• Problem-solving and conflict resolution skills.

PHYSICAL DEMANDS:

The physical demands outlined below are essential for successfully performing the duties associated with this position. Reasonable accommodations will be considered for individuals with disabilities.

While performing the job, the employee is required to talk or listen. The employee will frequently stand, sit, and walk, and will manipulate objects with hands and fingers. Additionally, the employee may be required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to twenty-five pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

Occasionally, the employee may be exposed to moving mechanical parts, airborne particles, and hot liquids. The noise level in the work environment is usually moderate.

CORE VALUES:

• Operate With Transparency
• Make A Difference Everyday
• Fix It For Good
• Play For Each Other
• Thankful

NOTE: The first responsibility of each APM employee is customer satisfaction. Each employee of APM will support the quality and the environmental systems.

There will be times you will have to perform duties not listed in the job description. These opportunities are considered positive learning experiences to help you attain new skills.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Employee Benefits

We are committed to providing excellent benefits, including but not limited to:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Short- & Long-Term Disability
• Life Insurance
• ESOP

Understanding Our ESOP

An Employee Stock Ownership Plan (ESOP) is a retirement benefit that sets us apart. Unlike traditional retirement plans where you might need to invest your own money, an ESOP is entirely funded by the company. This means you accumulate shares in the company over time, essentially becoming a part-owner without any out-of-pocket expense.

The ESOP isn’t just a retirement plan—it’s a tool that empowers you to share in our success. By working diligently and driving continuous improvement, you directly enhance the value of your ESOP shares and contribute to the enduring strength of our company.