What are the responsibilities and job description for the Quality Manager position at American Plastic Molding Corp?
Why American Plastic Molding?
Amercian Plastic Molding gives an opportunity to work at an employee-owned plastic manufacturer where you are part of a company that values collaboration, accountability, and long-term success. The employee ownership structure fosters a sense of pride and responsibility. Additionally, the plastic manufacturing industry presents unique challenges and opportunities to innovate and allows you the ability to have a sustainable impact to the business.
Key Responsibilities:
- Quality Control & Assurance:
- Develop, implement, and maintain quality standards, policies, and procedures in accordance with ISO 9001 and ISO 14001 standards or other relevant standards.
- Conduct regular inspections and tests on molded products to ensure compliance with customer specifications and regulatory requirements.
- Oversee the documentation and analysis of quality data (e.g., defect rates, non-conformance reports, corrective actions).
- Ensure that all incoming raw materials meet the necessary quality standards before they are used in production.
- Monitor and report on key performance indicators (KPIs) related to quality and compliance such as defects and corrective action requests.
- Manage the timely completion of APQP documentation such as flow diagrams, PFMEA, Control Plans, Gauge R&R, PSW, capability studies, and measurement system analysis.
- Manage the development and implementation of quality documentation, such as procedures, policies, and work instructions.
- Work with customers on PPAP and Engineering Change approvals and deviations.
- Team Leadership & Training:
- Lead and mentor quality technicians and other quality staff within the department.
- Conduct training sessions for employees on quality standards, best practices, and safety protocols.
- Foster a culture of quality across all teams, ensuring everyone is committed to maintaining high standards.
- Process Improvement:
- Analyze production processes and identify areas for improvement to reduce defects and increase efficiency.
- Work closely with engineering and production teams to troubleshoot issues and implement corrective actions.
- Lead initiatives for continuous improvement (e.g., Six Sigma, Lean Manufacturing) to enhance product quality and production efficiency.
- Conduct root cause analysis and implement corrective and preventive actions (CAPAs) for quality and compliance issues.
- Compliance & Audits:
- Ensure compliance and able to get through an audit with industry-specific regulations and standards (e.g., ISO 9001, ISO 14001, BIFMA, LIL, MIL and ASTM).
- Lead internal and external audits, ensuring all practices adhere to regulatory and company standards.
- Manage the preparation of reports for audits, certifications, and inspections.
- Customer Interaction:
- Work with customers to address quality-related concerns and ensure that customer specifications are met.
- Provide feedback and insights to the product design and engineering teams to help prevent future quality issues.
- Analyze customer complaints and returns, identifying root causes and implementing corrective actions.
- Conduct supplier audits and assessments to ensure compliance with quality and environmental requirements.
- Collaborate with suppliers to resolve quality and environmental issues and improve supplier performance.
- Reporting & Documentation:
- Prepare and present quality performance reports to upper management, highlighting trends, risks, and opportunities for improvement.
- Maintain thorough documentation of quality activities, inspections, audits, and corrective actions taken.