What are the responsibilities and job description for the QData Office Administrator position at American Quarter Horse Association?
Summary:
The QData Office Administrator performs routine clerical and administrative functions such as drafting correspondence, organizing and maintaining paper and electronic files, providing customer service for electronic services and private-use pedigree orders, and assisting coworkers as needed. The focus is on equine industry information.
Essential Functions:
- Utilize various applications, including Microsoft Excel, Microsoft Word and other Microsoft Office programs, as well as Email and the Internet.
- Provide customer service for the QData Catalog Builder and Online Reports systems.
- Prepare consignment forms for sale catalog production and otherwise provide support in the area of catalog production.
- Prepare information for database entry in Excel and enter information into databases.
- Answer telephones, relay messages or transfer calls to appropriate individuals.
- Answer emails and coordinate the flow of information, internally or with other organizations.
- Operate and assist in maintaining office equipment.
- Make copies or scans of correspondence or other printed material.
- Monitor and maintain the office supply inventory.
- Assist in receiving, processing and assigning private-use pedigree orders for pedigree writers, recording billing information for the Director of QData.
- Deliver completed private-use pedigree orders promptly.
- Process credit card transactions and complete proper documentation for the Finance department.
- Learn to operate new office technologies as they are developed and implemented.
Responsibilities:
- Manage and update email subscriber lists.
- Verify, fact-check, and proofread information.
- Record and implement catalog entry information changes.
- Other duties as assigned
Education Requirements:
- High school diploma or equivalent
- On-the-job training provided
Skills and Attributes:
- Knowledgeable in the basic functions of Windows, Microsoft Excel, Email and Internet.
- Good keyboarding/data entry skills (minimum 35 WPM)
- Excellent literacy and spelling skills.
- Extremely detail-oriented & committed to producing accurate work.
- Excellent customer service skills.
- Willingness to work overtime when necessary.
Experience
Preferred- 1 - 3 years: Office Administrator
