What are the responsibilities and job description for the Customer Service Associate - Part Time position at American Signature Furniture?
Description
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.
Some of the functions the Customer Service Associate will perform :
- Embodies our values : Adventure Guides, Serve Others and Own It
- Assists in fostering an energetic and positive working environment
- Frequently communicates with customers via phone
- Partners with all team members to create an easy transaction and great in home delivery service
- Develops strong relationships with customers who shop with us in-store and online
- Listens to the customers' needs and presents possible options
Requirements
The Ideal Candidate will have, among other skills and abilities :
If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
