What are the responsibilities and job description for the Customer Service Representative position at American Tradeshow Services?
Exhibitor Success Sales Representative – American Tradeshow Services
Are you a customer-focused problem solver with a passion for fast-paced environments? Do you thrive in roles where no two days are the same? If so, we’d love to have you on our team!
Who We Are:
American Tradeshow Services (ATS) is a leading provider of exhibitor solutions for trade shows and events nationwide. We help exhibitors maximize their success with cutting-edge lead retrieval technology and top-tier customer support. We’re growing and looking for a dynamic, enthusiastic team player to join our Exhibitor Success Sales team in Mandeville, LA.
What You’ll Do:
- Be the go-to resource for exhibitors, helping them navigate our services and technology.
- Provide exceptional customer service via phone, email, and onsite support.
- Troubleshoot and resolve customer inquiries quickly and efficiently.
- Work closely with the ATS team to ensure smooth event execution.
- Excited about travel? You’ll have the opportunity to attend conventions across the country!
What We’re Looking For:
✅ Strong customer service experience (retail, hospitality, call center, events, etc.).
✅ Excellent communication skills—both written and verbal.
✅ Detail-oriented with strong time management and organization.
✅ Quick thinker who can multitask and adapt in fast-paced situations.
✅ Tech-savvy—comfortable learning new software and tools. (we’re a PC/Microsoft crew)
✅ Positive attitude, team player, and eager to grow.
✅ Bonus: Graphic & web design knowledge is a plus, but not required!
Why Join Us?
On-the-job training—no prior event experience required!
Exciting industry with opportunities to travel to trade shows & conventions. A fun, collaborative team environment where your work makes an impact.
Full-time position with great benefits:
- 401(k) & 401(k) matching
- Health, dental, and vision insurance
- Paid time off
If you’re looking for a role that combines customer service, problem-solving, and exciting industry exposure, we’d love to hear from you!
Apply today! Send your resume and a brief introduction.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
