What are the responsibilities and job description for the Administrative Assistant/Receptionist position at American Truck Centers?
Company Overview:
American Truck Centers is a trusted leader in the commercial trucking industry, offering a wide range of top-quality trucks and exceptional customer service. With years of experience, we provide solutions that meet the needs of businesses across the country. We are currently looking for a Administrative Assistant to support our retail sales operations and help continue our growth.
Job Description:
The Administrative Assistant/Coordinator at American Truck Centers will play a key role in ensuring the smooth operation of our truck sales process. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with both customers and internal teams. You will coordinate with sales representatives, manage inventory, and ensure transactions are processed accurately and efficiently.
Key Responsibilities:
- Manage and track all incoming communications
- Assist the Retail sales team by coordinating sales activities and ensuring trucks are ready for sale and delivery.
- Manage and track inventory levels, including maintaining accurate records of available trucks and pricing.
- Process sales orders and ensure all necessary documentation is completed and filed properly.
- Communicate with customers to keep them informed on order status, delivery schedules, and any potential issues.
- Collaborate with the inventory, logistics, and finance teams to ensure a smooth sales process from start to finish.
- Assist in preparing invoices, tracking payments, and ensuring timely financial reporting.
- Ensure all transactions comply with company policies and relevant industry regulations.
- Provide excellent customer service and resolve any customer inquiries or concerns promptly and professionally.
Qualifications:
- High school diploma or equivalent required; Bachelor’s degree in business or related field is a plus.
- Prior experience in sales coordination or administrative support, ideally in the commercial truck or automotive industry.
- Strong organizational and time-management skills, with the ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Excel, Word) and inventory management systems.
- Detail-oriented with strong problem-solving skills.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Career advancement opportunities within the company.