What are the responsibilities and job description for the Regional Practice Manager (PM Pro) position at American Veterinary Group (AVG)?
Application Deadline: 1 July 2025
Department: Operations - General Practice
Location: Manager - American Veterinary Group
Regional Veterinary Practice Manager ("PM Pro")
Are you an experienced veterinary practice manager who is looking to take your skills on the road? We are seeking an experienced and highly skilled veterinary practice manager to become our next professional practice manager or "PM Pro"!
About American Veterinary Group:
At American Veterinary Group (AVG), we are no strangers to growth. In 2022, we hit an exciting milestone: over 135 veterinary practices within our family of hospitals and a footprint that extends across 12 states. We continue to grow and leverage our infrastructure to empower veterinary practices and professionals by providing exceptional support for hospital operations, medical expertise, recruiting, training, marketing, finance, and human resource functions. In short, we serve to support our Family of Hospitals and we got here by caring, listening, and fostering genuine partnerships with each of our veterinary hospitals to empower their strength, expertise, and medical autonomy at the local level.
Today, we get to call the 2,300 hospital employees, including over 300 veterinarians and 125 home office support staff, our colleagues, mentors, and cheerleaders. Tomorrow will bring us even more growth in talent and expertise. And the best part? There's room for you at the table to also grow and be supported if you join our team!
About the Position:
The PM Pro is a dynamic position within the American Veterinary Group (AVG) of hospitals and provides leadership and guidance to our veterinary practices when there is a practice manager vacancy at one of our clinics. The PM Pro must be a road warrior and able to adapt to a variety of practice environments as they support various clinics within the AVG network of practices.
In the absence of a permanent practice manager, the PM Pro provides structure, leadership, and focuses on change management to develop and lead the practice team. The PM Pro also works with the Regional Director of Operations to recruit and onboard a new practice manager to join the hospital team. Typical 'placements' at our hospitals are 60-90 days as we work to hire and on-board a permanent practice manager for the team. The PM Pro is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This role requires 90% travel.This is a full-time corporate position reporting to the Regional Director of Operations.
Key Responsibilities
The PM Pro is responsible for day-to-day hospital operations at their assigned locations, and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc.
People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
Customer Service: resolving client issues and escalations and overseeing follow-up communications
Special Projects: the PM pro will work in partnership with the Regional Director of Operations on special projects, as assigned by leadership.
- Prior veterinary experience required.
- Bachelor's degree in business or related field required. Will consider directly related experience in lieu of education.
- A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team.
- Ability to travel
- Opportunity for career advancement as AVG continues to grow and expand clinic locations throughout the country
- Health Care Plan (Medical, Dental & Vision Options)
- 401k Match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Scrub allowance
- Hands-on and E-training
- Professional growth opportunities
- Bonus potential based on performance
