What are the responsibilities and job description for the Veterinary Practice Manager position at American Veterinary Group?
Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position :
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including : marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
- People Management : recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management : overseeing the hospital’s P&L, including accounts payable / accounts receivable, payroll, and inventory
- Customer Service : resolving client issues and escalations and overseeing follow-up communications
Skills Knowledge, & Expertise
Benefits
At American Veterinary Group (AVG), we are no strangers to growth. In 2022, we hit an exciting milestone : over 100 veterinary practices within our family of hospitals and a footprint that extends across 10 states. We continue to grow and leverage our infrastructure to empower veterinary practices and professionals by providing exceptional support for hospital operations, medical expertise, recruiting, training, marketing, finance, and human resource functions. In short, we serve to support our family of hospitals and we got here by caring, listening, and fostering genuine partnerships with each of our veterinary hospitals to empower their strength, expertise, and medical autonomy at the local level.
Today, we get to call the 1,600 hospital employees, including over 200 veterinarians and 90 home office support staff, our colleagues, mentors, and cheerleaders. Tomorrow will bring us even more growth in talent and expertise. And the best part? There’s room for you at the table to also grow and be supported if you join our team!
