What are the responsibilities and job description for the Executive Assistant position at American Water Resources LLC?
Who we Are
Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.7 million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.
As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
- Managing complex calendars, planning and organizing events for both the executive team and external partners
- Manage, coordinate, and arrange travel and travel-related activities, including hotel booking, transportation, and meal coordination.
- Preparing detailed travel and expense reports, reconcile corporate card accounts, and follow through/follow-up on report.
- Build a positive team environment and establish working relationships with other Executive Assistants to ensure a cohesive work group, providing coverage to others as needed.
- Coordinate and manage projects and tasks, as well as compile, analyze, and interpret data as needed, and create impactful presentations (PowerPoint) on an as-needed basis.
- Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business.
- Coordinate events and programs such as but not limited to team all staffs, training classes, and other team events and celebrations as needed.
- Greet and welcome visitors and determine what level of support they need while offering polite, professional customer service.
- Minimum 5 years (ideally 5-7) executive level administrative support experience, with no less than 2 years at the C-level.
- Exceptional written and oral communication skills.
- Experience overseeing budgets and expenses along with strong time-management skills and the ability to organize and coordinate multiple projects at once with a keen attention to detail.
- Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems if implemented.
- Ability to keep company confidences.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Self-starter who needs minimal supervision, exercises good judgement, basic reasoning skills and has ability to multi-task.
- Great work ethic, willing to go the extra mile to get the job done with a positive, can-do attitude.
- Proven ability to manage competing priorities with ease, keeping a calm, cool, and professional demeanor.
- Prior history of working handling private and sensitive information while maintaining full confidentiality.
- Knows the importance of being accessible when needed.
- Strong time management skills with a track record of meeting deadlines.
- Solid proactivity and self-direction.
- Ability to manage competing priorities with ease.
- Prior exposure to board preparation and support a plus.
Certificates, Licenses, Registrations
N/A
We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $62,000 - $105,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.
Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
Join our SUPER Team and Enjoy Amazing Benefits!
- Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
- Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
- 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
- Defined Contribution Arrangement: 5.25% of employee annual income contributed to your retirement plan, yearly up to 7,875 dollars.
- Generous Paid Time Off: Take the time you need to recharge and relax.
- Education Assistance Program: Invest in your growth and development with our support.
- FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
- Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
- Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Salary : $62,000 - $105,000
