What are the responsibilities and job description for the Receptionist/Administrative Assistant position at American Water Sports?
Receptionsit/ Administrative Assistant
About American Water Sports: American Water Sports is a family owned and operated boat dealer that specializes in creating a hassle-free boating experience. We are one of the fastest growing full-service boat dealers in Southwest Missouri and we have now expanded into NW Arkansas.
Job Purpose: As an Administrative Assistant/ Receptionist with American Water Sports, you will be working alongside our managers and also normal receptionist duties. Our ideal candidate is friendly, trustworthy, customer focused, possess quick decision-making skills, pays attention to detail and is great at managing time. We are looking for the perfect fit to add to our team. We would like the candidate to be able to work fast and efficiently. Someone who will enjoy assisting customers and staff in all areas. Our ideal candidate is an organized individual who will keep accurate records and communicate well with a team. The ideal candidate has the ability to anticipate the needs of our Managers to maintain a good flow.
Skills/Qualifications:
- Highly Organized
- Detail Oriented
- Reliable, would prefer if the right canidate lived close
- Documentation Skills including but not limited to titling boats and trailers
- Self starter, able to work in a team environment as well as solo
- Ability to manage a multi phone line system
- Ability to work in a fast-paced environment and excel
- Ability to take detailed messages and return calls timely
- Excellent communication skills
- Customer & Quality Focus
- Profecient in computer skills
- Experience with invoicing
Requirements:
- High School Diploma or Equivalent
- Valid drivers license; will be running errands and going to DMV as needed
- Reliable transportation
- Proficient in excel, word, outlook, google sheets etc.
- Prior dealership (auto, marine or rv) employment and Accounting/Office/Financing knowledge and experience is preferred.
- Experience with Lightspeed is preferred
- Excellent verbal and written communication skills
- Effective multitasker, i.e, answer multi phone lines & preform multiple tasks at once.
- Proven experience in a receptionist or administrative assistant role, preferably in a fast-past environment.
- Ability to effectively take messages and relay important information timely
- Ability to work on occasional weekends
DAY TO DAY OPERATIONS INCLUDE:
- Front Desk Operations: Greet customers and visitors with professionalim and a friendly demeanor. Answer and direct phone calls, emails and inquires promptly.
- Finance and Insurance: Work with our in-house finance and insurance department to facilitate closings with customers while creating a positive buying experience. Assist in preparing documents both before and after closings. Assign titles to new owners and mail to appropriate parties. Assist in funding deals and mailing documents to lenders or the customer. Warranty register units and file notice of sales. Email customers to get more information etc.
- Errands: Taking things to the post office and occasionally going to the UPS store or DMV. Other things as assigned.
- Record Keeping: Accurately and timely maintain records, deposits, and process paperwork while maintaining all legal and confidentiality regulations, policies, and laws.
- Accounting Practices: Maintain accounting processes, systems, and practices to ensure ongoing company stability and viability. Take a large volume of incoming payments both in person and over the phone, as well as calling customers to collect payment.
- General Administrative support: Successfully provide all Managers with administrative support needed to effectively run the company. Call to set up appointments for closings, take detailed messages and return calls etc.
- File Management: Maintain all relevant files both hard copies and digital copies.
- Company Communications: Effectively deliver company-wide communication, professionally answer and route telephone calls, and process incoming/outcoming mail.
- Other Duties as Assigned
We are an equal opportunity employer.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No nights
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 10 years (Required)
- Computer skills: 8 years (Required)
Ability to Commute:
- Kimberling City, MO 65686 (Preferred)
Ability to Relocate:
- Kimberling City, MO 65686: Relocate before starting work (Required)
Work Location: In person
Salary : $18