What are the responsibilities and job description for the Operations Manager (Wastewater) position at American Water?
Requisition ID: 108091
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .
Primary Role
Responsible for overseeing the operations and maintenance of our wastewater facilities ensuring compliance with all relevant regulations and company requirements while optimizing efficiency and developing staff effectiveness. This role play requires a deep understanding of wastewater treatment systems and operations and will play a key role in all growth activities involving wastewater systems.
Key Accountabilities
Proficiency in using computer software for data analysis and reporting.
Experience/Education
Valid wastewater operator certification as required by state regulations.
Work Environment
40-50% travel within the state, mostly day travel.
Competencies
Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality
Join American Water... We Keep Life Flowing ™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Share Our Purpose. Be Yourself. Feel Valued.
People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.
American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.
For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .
Primary Role
Responsible for overseeing the operations and maintenance of our wastewater facilities ensuring compliance with all relevant regulations and company requirements while optimizing efficiency and developing staff effectiveness. This role play requires a deep understanding of wastewater treatment systems and operations and will play a key role in all growth activities involving wastewater systems.
Key Accountabilities
- Oversee the daily operations of wastewater treatment facilities, ensuring compliance with all local, state, and federal regulations within established budget guidelines.
- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
- Develop and implement operational procedures and safety protocols aligned to the company and regulatory standards ensuring that operational integrity (quality, environment, reliability, health, safety and security is maintained.
- Develop and direct cost-effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.
- Work with engineering to identify capital priorities and manage capital projects.
- Coordinate with regulatory agencies and internal controls to ensure timely reporting and compliance.
- Lead due diligence and integration activities related to the acquisition of new wastewater systems.
- Conduct regular inspections and audits of facilities and equipment.
- Develop and implement training programs for staff, ensuring completion of all company-required training.
- Respond to emergencies and troubleshoot issues as they arise.
- Lead development of and training for all emergency response plans for wastewater facilities.
- Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Proficiency in using computer software for data analysis and reporting.
Experience/Education
- Bachelor’s degree in operational discipline, management or related technical discipline or equivalent experience.
- 7-10 years managing operational areas and meeting performance targets; with at least 5 years’ experience in wastewater treatment.
Valid wastewater operator certification as required by state regulations.
Work Environment
- Ability to work in various environmental conditions, including exposure to wastewater and chemicals.
- Ability to stand, walk and climb as required.
40-50% travel within the state, mostly day travel.
Competencies
Prioritizes & Role Models Safety
Self-Awareness
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality
Join American Water... We Keep Life Flowing ™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
