What are the responsibilities and job description for the Front Desk Agent position at AmericInn by Wyndham Valley City ND?
Job Summary:
We are seeking a skilled Front Desk Agent to join our team. The ideal candidate will have experience in the hospitality industry, possess excellent customer service skills, and be proficient in phone systems and front desk operations.
Duties:
- Greet and assist guests in a professional and friendly manner
- Check guests in and out of the hotel efficiently
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide accurate information about the hotel services and amenities
- Process reservations and cancellations following hotel procedures
- Maintain a clean and organized front desk area
Experience:
The successful candidate should have the following skills and qualifications:
- Prior experience in a hotel is preferred
- Proficiency in phone etiquette and operating phone systems
- Knowledge of front desk and hospitality operations
- Excellent customer service skills with the ability to handle various guest situations professionally
- Multilingual abilities are a plus
This position offers an opportunity to work in a dynamic hospitality environment, providing valuable experience in hotel management. If you are a dedicated and a reliable individual with a passion for customer service, we encourage you to apply for this exciting Front Desk Agent position.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $15
