What are the responsibilities and job description for the Office Manager I position at Americold Logistics, LLC?
About Us
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What You'll Do
Primary Responsibility: Directs general office activities and workflow for a single site. Responsibilities may include: payroll, traffic, customer service, and accounting/budgeting functions. May have responsibility for Human Resources functions such as recruitment, training, discipline, labor management provisions, and development of operational policies, programs, and procedures.Essential Functions:• Coordinate activities with other supervisory/lead personnel and with other work units or departments. • Develop or update procedures, policies, and standards. • Implement corporate and departmental policies, procedures, and service standards in conjunction with management. • Interpret and communicate work procedures and company policies to staff. • Work with General Manager to develop annual departmental budget.
What Experience You Need
Qualifications & Experience:• Five to eight years office experience in warehousing and/or logistics • 1-3 years general supervisory/management experience• HS DiplomaKnowledge & Employment Standards:• Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development. • Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict. Relate to other people beyond giving and receiving instructions: they must get along with others without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism.Americold is an Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V DFW.
What Could Set You Apart
• Develop work schedules according to budgets and workloads. • Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. • Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies. • Resolve customer complaints and answer customers' questions. • Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
What We Offer
Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.
Compensation Minimum
Compensation Maximum
Responsibilities:
Primary Responsibility:Directs general office activities and workflow for a single site. Responsibilities may include: payroll, traffic, customer service, and accounting/budgeting functions. May have responsibility for Human Resources functions such as recruitment, training, discipline, labor management provisions, and development of operational policies, programs, and procedures.Essential Functions:• Coordinate activities with other supervisory/lead personnel and with other work units or departments. • Develop or update procedures, policies, and standards. • Implement corporate and departmental policies, procedures, and service standards in conjunction with management. • Interpret and communicate work procedures and company policies to staff. • Work with General Manager to develop annual departmental budget.• Develop work schedules according to budgets and workloads. • Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes. • Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies. • Resolve customer complaints and answer customers' questions. • Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance. • Keep informed of provisions of labor-management agreements and their effects on departmental operations. • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. • Train and instruct employees in job duties and company policies or arrange for training to be provided. • Participate in the recruitment, interview, and hiring process. • Perform other duties as assigned