What are the responsibilities and job description for the Part Time Night Auditor position at Americourt hotel?
Job Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess strong customer service skills and have experience in hotels
Responsibilities
- Conduct nightly audits of financial transactions and ensure accuracy in reporting.
- Manage front desk operations, including check-ins and check-outs during the night shift.
- Provide excellent guest services by addressing inquiries, resolving issues, and ensuring guest satisfaction.
- Maintain accurate records of room availability and reservations.
- Handle phone calls with professionalism, demonstrating strong phone etiquette.
- Collaborate with other departments to ensure seamless operations throughout the hotel.
- Prepare daily reports for management review, highlighting occupancy rates and financial performance.
- Ensure the security of the hotel premises during overnight hours.
Experience
- Strong background in guest relations and customer service is essential.
- Familiarity with front desk operations and hospitality management practices.
- Bilingual or multilingual skills are a plus, enhancing communication with diverse guests.
- Excellent phone etiquette and interpersonal skills to foster positive guest interactions.
If you are passionate about hospitality and committed to providing outstanding service, we encourage you to apply for this vital role within our team.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Night shift
- On call
- Overnight shift
- Weekends as needed
Ability to Commute:
- Elizabethton, TN 37643 (Required)
Ability to Relocate:
- Elizabethton, TN 37643: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $12
