What are the responsibilities and job description for the Digital Experience Process Designer Sr position at AmeriHealth Caritas?
Responsibilities
- Responsible for analysis, assessment, and design / redesign of business and operational processes across Healthcare Payer domains (Claims, Membership, Provider Networking, Finance, HR, IT, etc.).
- Responsible for User Experience (UX) and User Interface (UI) design of various digital assets / solutions.
- Ensure all elements of the user experience are optimized for improved usability, usefulness, and exceptional visual design.
- Design and develop high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Deliver consistent UX for users to increase digital solutions / platform adoption and productivity.
- Combine UX thinking with design execution and produce usable and intuitive user interfaces.
- Evolve and refine the design, ensuring visual cohesion and engineering efficiency across all user touchpoints.
- Help build out design processes, tools, and culture, design system components and stylesheets.
- Design and prototype elegant solutions for web and mobile apps.
- Work within brand guidelines to create layouts that reinforce a brand’s style or voice through its visual touchpoints.
- Ensure style guides and design principles are applied and followed throughout each phase of the product journey.
- Develop detailed and accurate Business Requirements Documents and Functional Requirements across SDLC methodologies (Agile / Waterfall etc.,).
- Create low code technology differentiation across Digital Solutions for the Enterprise with an emphasis on healthcare business domains and automation.
- Develop strategic content and demo proof points with low code platform context.
Education / Experience :
Proficient with visual design programs such as Figma InVision, and Adobe Suite.
Web / App Development : Graphic Design : UI / UX :
Adobe AEM Adobe Illustrator Adobe XD
Drupal Adobe InDesign Figma
HTML / CSS Adobe Photoshop Sketch (software)
Wordpress Icon creation Wireframing
Vector / raster MS Visio
Diversity, Equity, and Inclusion
At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable being themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
Generous paid time off and paid volunteer time off.
Employer-matched 401(k) and additional non-elective contributions, starting on day one.
Medical, dental, and vision plans — with coverage starting on day one.
Employee assistance programs, fitness reimbursements, nutrition counseling, and more.
Employer-paid life insurance, with opportunities to purchase additional coverage.
Employer-paid short-term disability coverage and long-term disability coverage.
Tuition assistance, including reduced tuition at certain schools.
Financial assistance with adoption, including paid time off.
Flexible spending and health savings accounts to pay for qualified expenses.
Discount programs on entertainment, travel, and more.